James Hargreaves
James Hargreaves at Euro Motorcars Bethesda

James Hargreaves

Customer Care Manager

Euro Motorcars Bethesda

7020 Arlington Rd
Bethesda, MD 20814

not yet
rated
4 Reviews

301-215-6086

4 Reviews of James Hargreaves

January 01, 2022

Dealership Rating
Employee Rating

Eric Scott and EuroMotorCars is second to none in Customer Experience, Customer Service and Inventory. More

by dan banner
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

September 22, 2021

Dealership Rating
Employee Rating

Eric Scott sets the bar! Best most professional sales manager I’ve ever dealt with. Make the purchase process easy and takes great car after I leave the dealership. More

by GEORGEAWARDS
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Scott, Dennis Shrewsberry

Sep 24, 2021

Euro Motorcars Bethesda responded

Nice! Great review! Thanks!

December 21, 2018

Dealership Rating
Employee Rating

It Doesn't Get Any Better than Euro Motorcars Bethesda Too often we focus on the negatives and don't give praise for all that is good. I have been a loyal customer of Euro Motorcars Bethesda for many year More

by dan banner
\
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

March 03, 2016

Dealership Rating
Employee Rating

Nightmare repair I needed body repair and realignment so I called Euromotors, where I'd purchased the car and always taken it for service. I called to make an appointm More

by EllenForte
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Mar 11, 2016

Euro Motorcars Bethesda responded

Hello Ellen, We thank you for your feedback and are sorry your were not satisfied with your experience. We agree that this was a horrible situation, but we feel the extra work we did to your vehicle was sufficient in making up for this terrible mishap. Total work done to the vehicle was worth over $1,100 and included not only a full vehicle detail (premium detail worth $300), but all wheels refinished in addition to the wheel finished in the initial claim ($200 per wheel), gas, and a full-service multi-point inspection. While we are very sorry this happened to your vehicle, the police recovered the vehicle almost immediately after leaving the lot. We cannot replace your car altogether as you requested and cannot make cash compensation for the incident. However, we do believe we provided a substantial amount of extra work to make-up for this unfortunate situation. If you are still not satisfied and would like to discuss this further, please send me an email at mhalpern@euromotorcars.com. I'd be happy to make this right with you as we value your business tremendously. Looking forward to hearing from you. Best, Mark Halpern Euro Motorcars, Inc.

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