First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He went above and beyond the call of duty and I definitely recommend him to anyone who wants a great deal!! The Hendricks lot itself was stellar!!
"Best car buying experience EVER! "
Bar-none, this was the best experience purchasing a vehicle. I didn't even have to enter the dealership! Found the exact car I wanted on-line, contacted the dealer, worked with James on a few phone calls and took possession of the car the next day, even brought the car to me and picked up my trade. Terrific customer service, I missed initialing one of the papers, and he brought it to me the next day at my office. This is my second car purchased @ Hendrick Kia, and this was an awesome experience. Thanks James!
"Hate buying cars? James made it easy!"
I personally have always found buying a car such a grueling task. James Lawrence has changed my experience and I will forever be a loyal customer.James made my busy schedule and the dreaded buying a car experience really easy.
James is incredibly thorough, really listen to my budget needs and what I like and dislike about various vehicles Once we found my car , which I totally love (The Cadenza) and highly recommend). it was very quick to get finance,trade in and out the door in record timing. He is super friendly,honest and has won me over and I recommend if you are going to Kia, ask for James!
Sorry Kia if James leaves I will follow him!
James Lawrence made my experience absolutely amazing. I couldn’t have asked for a better salesman. One of the Best experiences I have had buying a new car. I will definitely be recommending you guys!
Thanks James! You rock!!😊
"Above and beyond"
Drew and James were incredibly helpful with providing information about a BMW that I found at this dealership. They were very responsive and willing to accommodate my needs immediately. I chose another Hendrick dealership for a newer model BMW, but these guys were tops. Keep up the good work as I have shared my positive experience with many!
Other Employees Tagged:
"Excellent treatment from start to finish!"
We were specifically looking for a new Sorento to replace an older car. James met our needs as we looked at different models. His patience helped us make a smooth transition into this brand-new car.
Awesome service! James worked with our 18-year-old daughter to buy her first car like she was a 40-year-old buying a Ferrari. He treated her with respect and helped her like he would any other customer. Many sales people would have and HAVE ignored or belittled her. He got her sale when others did not and she is very happy and so are we! He sold her ( and her parents) A 2013 Chevy equinox! One happy girl! I cannot remember the finance person's name but he treated her just as well! Thank you very much!
We worked with James Lawrence in finding a new Kia vehicle and he made the entire process quick and easy. James is a true professional.
"best car buying encounter "
i am almost 62 years old and have bought several cars new and used over the course of my life but this buying experience with James was enjoyable ,very seldom can you say that after buying a car .James seemed to be honest and up front and i appreciated that .hope to see James again when i go back to get my oil changed .he was very helpful with anything we asked of him,,thumbs up for the whole experience
"Thnk god for James Lawrence"
W/out a doubt Mr James Lawrence is the BEST car salesman I have ever worked with...Simply put I walked in w/ a set number in mind to spend along w/ trade-in and he was able to get me in a Black Stinger GT W/ Red Seats w/ out any BS...I highly recommend him and def will ref him!!!!