"An asset to any team."
Nate Bryant was a pleasure to deal with. Very knowledgeable about Ford products making my buying experience fast and painless. As a previous buyer unhappy with the Escape I purchased from Nick, a salesman that was no longer with Klaban. I called the store and explained to Nate my situation. The Escape Titanium I got was supposed to have 4 Wheel drive but I had gotten stuck several times and found it wasn’t 4 Wheel drive. Nate talked to his manager and scheduled an appointment. To make along story short he was able to get me in another Escape SEL meeting my needs. I can’t thank him enough for his help. We love our new Ford.
"New car after accident"
After being being in an accident and having my vehicled towed to Klaben, the service department was great with helping me deal with the insurance and rental car companies. It was determined that my vehicle was totaled, but thankfully Tim Sterling at Klaben Ford was able to help me find a great car that I am happy with and can afford. To top off his amazing service, Tim and James Stickler took care of the rental car that I needed to get back and forth to work during this ordeal. The entire staff at Klaben helped to make a difficult time as stress free as possible!
- Jason and Karen
From the moment we walked into the dealership we felt very comfortable and relaxed
Matt the salesperson was very down to earth and easy to work with
Sales manager also easy to talk to, and both worked out lease numbers for us quickly and spelled out the terms for us and showed us the details
Showed us they had nothing to hide
Loved the experience from start to finish
Showed us everything on the car when we picked it up
Thanks Jason and Karen Cavadas
I got a Ford focus and had very bad luck with the transmission but they were able to get me into a better car for a very nice deal. I'm glad the guys there were able to help me!
"The BEST !!!"
This is our sixth vehicle purchase from Klaben Ford Lincoln. We have always had the good experiences with sales, finance and service. The 2018 Ford Fusion SE we purchased this time was handled by Ty Davis. He truly made this our best ever car buying experience. He went above and beyond making sure we got exactly what we were wanting. He was concerned for our needs, not just worried about making a sale. Ty took the time needed to find us the right car, answered every question we had to our satisfaction. A very friendly, knowledable and kind person. We also met James Stickler who made us feel like we were appreciated for being repeat customers. Jennifer Bowen prepared our finance paperwork in a friendly and fast manner which we greatly appreciated. Thank you to Ty Davis and James Stickler, JENNIFER Bowen and Klaben Ford Lincoln we love our new car. Douglas and Jan Donley
"Finally a dealer that doesn’t play games with pricing!"
Up front dealer. Did what they said. Was right spot on with trade in and final lease price. Really as happy as I’ve ever been with an auto transaction. Already working on another purchase with them!
"Always a pleasure"
Mike was great, answered all my questions, prompt responses, very knowledgeable, etc. I wouldn’t go anywhere else or work with anyone other than mike.
"Amazing team with A+ customer service "
The Klaben team is amazing each time I’ve been in , this experience really topped it off! My sales representative was Louis Polos , he was very understanding and went above and beyond to get me not only out of my old car but into a new 2017! He worked with James Stickler and Brandon Johnson to make sure everyone of my questions was answered and never tried to push anything on me a truly great experience!! Finiancing was quick and easy as well Stephane Slomberg is very informative and very nice!! If you’re looking for a place to get a great deal and be treated like family be sure to check them out !!
"Excellence once again"
This was the first experience of negotiating a lease. I have purchased three certified pre-owned vehicles and have been satisfied with the professional Ford care and service. The salesmen were very thorough in research, negotiation, presentation and addressing all questions. Our family decided to trade in both our vehicles and lease a 2018 Escape and a F150 Truck. Thank you Klaben Ford Team!
"The best sales experience I've ever had!"
I worked with Louis he showed me everything the I wanted. He didn't have a problem pulling out three different cars and helping me compare the difference in what one had to another. Very helpful and kind. I ended up walking away with an amazing deal and a great Ford F150 lx.