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James Thomas
James Thomas, Sales person, Norm Reeves Acura of Mission Viejo
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James Thomas

Sales person

Norm Reeves Acura of Mission Viejo

28802 Marguerite Pkwy
Mission Viejo, CA 92692

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3 Reviews of James Thomas

July 25, 2012

Dealership Rating

"Purchasing my 2009 TSX was a great experience with Norm..."

- lcarlyon

Purchasing my 2009 TSX was a great experience with Norm Reeve's Acura. Initially my boyfriend and I were helped by Jim, who was very knowledgable and helpful. When we were at the sales table we were not able to negotiate an agreeable price so I had to walk away. I left there racking my brain for all possible options of making the deal happen, I desperately tried to find anything comparable in price and condition and was unable to. I called Jim back and asked if there was anything else that could be done and he said he was able to raise the offer on my trade-in, however nothing else could be done to bring the price where I wanted it to be. After a very long day searching out anything else we decided to drive back by and look at the car. As we stood staring at my future TSX we were approached by Nick, who was immediately attentive and helpful. The manager we spoke with was Vince who was also very nice and accommodating. They honored the increased trade-in value and worked with me to get the payments where I needed them to be. Everyone we worked with, especially Nick and Vince, were so friendly and caring. This was my first experience buying a car from a dealership, I was nervous and didn't know what to expect, but the sales team at Norm Reeve's Acura made it a great one and I look forward to keeping up on the service with them too!

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Recommend Dealer
Yes

Other Employees Tagged: Nick Daramus , Nick, Jim and Vince

Jul 27, 2012

Norm Reeves Acura of Mission Viejo responded

Dear Icarlyon, Thank you very much for taking time out of your busy day to write us a review! I would also like to thank you for doing us the honor of being the first dealership you’ve ever chosen to work with. We were more than happy to make sure that you drove home with the vehicle that was best for you. I’ll be sure to pass along your kind words to our team; they’re really the things that inspire us to continue to do our best each day. We look forward to working with you in the future, and until then, please enjoy your new Acura TSX! Sincerely, Mark McKellop General Manager 949.347.0500

October 23, 2011

Dealership Rating

"I recommend Jim Thomas for a great car buying experience...."

- Vix TSX

I recommend Jim Thomas for a great car buying experience. This is the second certified pre-owned Acura car we've purchased from Jim. He is not only professional but personable and knowledgeable. He made sure we got everything we wanted and even he took the time after the purchase to review the car features with us so we could take full advantage of them. The car buying process takes a long time, but Jim was with us every step of the way and made us feel like valuable customers (Costa Mesa Acura did not) and we will be back for our next purchase. We highly recommend Jim Thomas for a great car buying experience.

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Recommend Dealer
Yes

Other Employees Tagged: Jim Thomas

Nov 01, 2011

Norm Reeves Acura of Mission Viejo responded

Dear Vix TSX, Thank you for your review of our dealership. I am pleased to hear that Jim surpassed your expectations of service during your visit with us. I will be sure to pass along your compliments to him as well. I hope you enjoy your newest certified pre-owned Acura! Sincerely, Mark McKellop General Manager

September 25, 2011

Dealership Rating

"This is my 4th lease with Acura of Mission Viejo and each..."

- s.comparan

This is my 4th lease with Acura of Mission Viejo and each time it has been quick and easy. I have never felt pushed into a decision. Both Jim Thomas and Jose Brito were fantastic, knowledgeable and to the point. I was in and out of finance in no time. Only bring my cars to Acura of Mission Viejo for service and service advisors are excellent. Would highly recommend this dealership to ANYONE!

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Recommend Dealer
Yes

Other Employees Tagged: Jim Thomas & Jose B (Internet Manager)

Sep 29, 2011

Norm Reeves Acura of Mission Viejo responded

Dear s.comparan@cox.net, Thank you for your review of our dealership. I am pleased to hear that Jim and Jose surpass your expectations of service every time you visit. I will be sure to pass along your gratitude to them as well. We hope you enjoy your new car! Sincerely, Mark McKellop General Manager

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