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Lexus of Thousand Oaks

Thousand Oaks, CA

4.4
377 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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377 Reviews of Lexus of Thousand Oaks

April 15, 2024

My advisor Mark was great and the car was finished faster than I expected. Great experience More

by merle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 15, 2024 -

Lexus of Thousand Oaks responded

We are glad to hear that Mark provided excellent service. Thanks for sharing this review with the Lexus of Thousand Oaks team!

April 14, 2024

Everyone in the dealership is great. The service was performed at the cost that was estimated in less time than expected. More

by napanheadmike
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Apr 15, 2024 -

Lexus of Thousand Oaks responded

We're glad to know that our team at Lexus of Thousand Oaks was able to provide you with efficient and cost-effective service. Thank you for the positive feedback!

April 14, 2024

Service was excellent. Jordan did a great job of explaining the services available and what was needed to be completed. Lexus service team was excellent in every way. T More

by tkryugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan- service , Nick Falsafi
Apr 15, 2024 -

Lexus of Thousand Oaks responded

We're glad to know that Jordan and our service team at Lexus of Thousand Oaks were able to provide you with excellent service! We look forward to seeing you again when your vehicle hits 40k miles. Safe travels until then!

April 13, 2024

Derek was great. He made my service appointment a breeze. I always get my service at Lexus of Thousand Oaks. More

by angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski
Apr 15, 2024 -

Lexus of Thousand Oaks responded

Angie, we're glad to know Derek made your service appointment smooth at Lexus of Thousand Oaks. We appreciate you choosing us for your vehicle's needs!

April 12, 2024

Steven from Lexus Thousand Oaks was very professional. Very helpful and knowledgeable. Will definitely recommend to friends and family. He Greets you with a smile and is very helpfully. The best customer More

by motta.deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 12, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know that Steven provided you with top-notch service at Lexus of Thousand Oaks. Your recommendation means a lot to us, and we appreciate your kind words!

April 12, 2024

Repeat customer. Quick, painless and professional process! Never felt pressured. Would recommend others. Nick Falsafi is very knowledgeable and will get you what you More

by JRO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck - finance , Nick Falsafi
Apr 12, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know you had a positive experience with Nick at Lexus of Thousand Oaks. We appreciate your repeat business and the recommendation!

April 11, 2024

I am a long time, multiple Lexus owner. I recently bought a new RX500h F-Sport and I have brought it in to the service area to ask some tech related questions and have a minor adjustment ma More

by shawns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates
Apr 12, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know that you've had such positive experiences with Daphne and our service department at Lexus of Thousand Oaks. We understand how important it is for your new RX 500h F-Sport to be handled thoughtfully, and we'll continue striving to meet those expectations. Thank you for trusting us with the care of your vehicle!

April 11, 2024

I have been going to Thousand Oaks Lexus dealership and I have been satisfied. Koby is always the technician I deal with. He is very knowledgeable, very courteous and always makes the time to answer any ques More

by rzalamea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Apr 11, 2024 -

Lexus of Thousand Oaks responded

We're glad to know that you've had satisfying experiences at Lexus of Thousand Oaks and found Koby's assistance valuable. We appreciate your feedback and look forward to continuing serving you!

April 11, 2024

I continue to receive professional and helpful service from Lexus of Thousand Oaks. This is why I’m driving my 3rd Lexus and continue to have them serviced at TO Lexus. More

by Lauri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
Apr 11, 2024 -

Lexus of Thousand Oaks responded

Lauri, we're so glad to have you as a loyal customer at Lexus of Thousand Oaks! Thanks for trusting us with your third Lexus. We appreciate the kind words and look forward to serving you in the future!

April 11, 2024

This dealership was very accommodating when helping purchase a used Lexus. Great staff and amazing experience They always made the effort to try to get me a good deal and at the end of the day I basi More

by jsalinas023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 11, 2024 -

Lexus of Thousand Oaks responded

Thanks for the positive feedback! We're glad you had an amazing experience at Lexus of Thousand Oaks and found exactly what you were looking for. Enjoy your new ride!

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