Nice big dealership with a lot of options. My salesman Jamie was the man. Very friendly and knowledgeable. Would recommend to my friends. Thanks again!
"Very happy with our purchases "
- Mrs Penguin
Sometimes going to buy a new car can be stressful. We had a great salesman, Jamie McDonald, that asked the questions he needed to know to direct us to the car that was suitable for us. We were very happy to purchase our car without all the hassle. He was very professional helping us deal with insurance which made it possible to drive the car away the next day!
"Bought my first "adult" car."
Jamie helped me with the purchase of my new vehicle. He was extremely friendly and helpful throughout the entire process from selecting what to get to actually driving it off the lot. Austin made the whole financing process as simple and painless as possible. Great experience all around!
"Used Car Purchase"
I purchased a Subaru Outback for my daughter. Jamie McDonald was a fantastic salesman and made the transaction go smoothly. I would recommend the dealership and Jamie to anyone looking for a used car. I am sure buying a new car from him would result in a similar experience.
"Excellent purchase experience with Jamie McDonald in sales."
- Rick-Western Mass
Just wanted to take a moment to thank the staff at DCH Toyota of Milford and especially my sales associate Jamie McDonald. Jamie made the whole expierience painless. We started with a thorough test drive on the vehicle I was interested in. Jamie was very familiar with all the new tech and especially all the new safety features. We worked out a fair trade on my vehicle and closed a deal. I live over an hour away. Jamie was well aware of this and addressed all my concerns by returning all my calls in a timely manner, faxing all necessary documents to my bank and insurance company at my request. Even the little things were nice, reminding me to get the cd's and Fast Lane pass as I turned in my trade. The whole experience was stressless. The total opposite of my last purchase from another dealer. Most of us lead busy lives, and don't have time to shop multiple dealerships. Save time, money, and get a great experience with DCH Toyota and ask for Jamie McDonald.
Other Employees Tagged:
Charles in sales, Kent and Adam in finance and didn't get the name, but the woman who did the credit card process-superb!
"Excellent and fair"
- Matthew DeSorbo
I had a wonderful experience working with Jamie MacDonald at DCH Toyota in Milford, MA. Jamie was patient, knowledgeable, and very helpful throughout the whole experience. Not only do I recommend DCH Toyota, but I suggest you make an appointment with Mr. McDonald.
"Jamie was amazing!!!"
I’ve been in a few dealerships, and I’ve dealt with a lot of sales people and managers. However, the only reason I would go back to this specific dealership again is because of Jamie and Austin. Everything they said they would do is actually what they said and did! Customer service was exceptional, and I’m not one to leave reviews unless it was a top notch service!! So thank you Jamie, you were outstanding!! And thank you for waiting with me at the dmv to make sure I got my plates registered! Again, superb customer service!! Give this guy a raise!
"My salesman Jamie McDonald "
- 2018 toyota Rav4
He did a great job, he was pleasant and he wasn't pushy at all. I would recommend him to anyone interested in buying a car. I rate him to be a ten.
"I purchased a new Rav 4 Adventure for my daughter. "
My daughters lease was due and she needed to turn in her lease and get a new one. I usually check 3 dealerships for the best price and negotiate from there. My first contact was from Will in the internet department. I explained what I wanted and had the exact model I was looking for in the color I wanted. I always bought from a competitor as I worked in the industry for over 20 years and know all the games to expect like they can’t do the price as quoted even though I sold thousands of vehicles! Will treated me with a red carpet treatment. I told him what I could do and came back with a price I did not have to shop. I asked him to put a hold on the vehicle and did it without a deposit. He had the vehicle pulled up front with my name on it. I asked him for a very knowledgeable salesperson as I wanted my daughter to have the vehicle fully explained to her. He set m up with Jamie Mcdonald in sales. It couldn’t be a better match. He fully explained all the differences in her new vehicle vs her old one. He made my daughter feel completely at ease and we went thru the sales process which went as seemless as could be. Adam Veinotte met me when I arrived and made sure I was happy with how the process was going! He was fantastic and wasn’t the typical sales manager that I felt with for years. I needed a trailer hitch transferred and thru it in as part of the sale. When we went into finance our paper work was ready when we went on and spent little time to complete the process. His name was Austin Bond and he was wonderful. My salesperson followed up with me a few hours after the sale to insure the time we was to arrive to pick up the vehicle. When we came for the delivery he went thru every option my daughter was not familiar with and the vehicle was clean to my satisfaction with a full tank of gas! He again called me a few hours later to set up the time to install my trailer hitch and mad the appointment for me in service. I have been on the industry for a very long time and can tell you that if you want a hassle free experience that treats you with total respect and respects your time at the dealership I would highly recommend buying your car here and see Jamie. Thanks again for everything DCH!
I felt listened to and guided thoughtfully through the car buying experience. I am thankful for the help I received from the staff and all of the members of the dealership.