Baja Auto Sales

They are scam artists, the lie on credit apps to get you pre-approval , take your money then the bank rejects the loan and they screw you for your down payment pre-approval , take your money then the bank rejects the loan and they screw you for your down payment More

They were evasive about prices, and pushy. It was the worst dealership I've ever been too. Had a very bad vibe, all the way around It was the worst dealership I've ever been too. Had a very bad vibe, all the way around More

Baja Auto is the best place to go with challenging driver situations. Ruben made it happen for my friend when other places were wasting our time. Big Thanks to the Baja team situations. Ruben made it happen for my friend when other places were wasting our time. Big Thanks to the Baja team More

I had a really good experience here at Baja Auto sales, they were very patient and kind during this process. Ray and Oli were the dealers that really encouraged me to buy a car that suited me Best!! I woul they were very patient and kind during this process. Ray and Oli were the dealers that really encouraged me to buy a car that suited me Best!! I would recommend anyone that wants to purchase a vehicle to come with Ray ! More

Today Baja Auto Sales was extremely impressive. I brought my friend in to handle some business on vehicle she purchased from there and as I was leaving, my 2018 Jeep SUV wouldn't start. It was showing signs my friend in to handle some business on vehicle she purchased from there and as I was leaving, my 2018 Jeep SUV wouldn't start. It was showing signs of possibly a weak battery but was saying "Serv ESC System" and "4WD Unavailable" on the screen. The manager and another employee came out to see if they could assist. I already felt bad my vehicle was right in front for this extended period of time. All Baja cared about was consumer happiness and extremely great customer service. These two guys came out with a couple jumppacks, they even pulled up a V8 to see if the additional Juice would help get my little SUV going. I HIGHLY RECOMMEND IF YOU NEED A VEHICLE GO TO BAJA AUTO SALES!!! It's very VERY rare to find this kind of elevated customer service, even though I WAS NOT A CUSTOMER. 5 Stars Baja!!!! Thank you so much everyone! My issue: I sat for about 2 hours waiting for a tow to a dealership and a friend of mine suggested I try the Fob trick, same as when the battery in the Fob is low, you can press the Fob against the side of your steering column (symbol indicated) and the car will recognize the Fob even if the battery is dead. My car fired right up and I drove home safely. I am swapping out my Fobs and replacing batteries asap. More

Baja Auto East worst experience ever. I paid my truck off and now it has been 2 mo. And no title. Claudia would not even let me talk. She just said she can't help me!! Please go somewhere else. This place is and now it has been 2 mo. And no title. Claudia would not even let me talk. She just said she can't help me!! Please go somewhere else. This place is HORRIBLE! More

Purchased a car Sunday, engine light came on Monday, Tuesday I called out from work and brought the vehicle down for service, fuel pump is out which they are repairing, my issue is with the service, Tuesday I called out from work and brought the vehicle down for service, fuel pump is out which they are repairing, my issue is with the service, baja flat refuses to cover the fees on a rental. I paid $4000 cash down on my vehicle which didn't make it 12 hours off of the lot before the fuel pump went out. Absolutely no customer service! More

When I heard that Marty Sablan had relocated to Las Vegas, I knew it was time to get a “new” vehicle. He joined forces with Eddie Gomez at the Fremont location; they make a great team. Marty has alwa Vegas, I knew it was time to get a “new” vehicle. He joined forces with Eddie Gomez at the Fremont location; they make a great team. Marty has always been trustworthy, doesn’t pressure you and works very hard for his customers. So after 16 years and with over 225K miles later, I said good-bye to my 2005 Escape, which Marty originally sold to me in San Diego, and drove off in a “new” 2017 Rav4! The vehicle “felt” right, is quiet, roomy, has low miles and I got it at a fantastic price! Thank you Eddie and Marty for your wonderful service!!! More

Some things over looked The 2 front windshield wipers had been replaced but not till after the driver's side windshield was badly scratched. The rear windshield wiper was com The 2 front windshield wipers had been replaced but not till after the driver's side windshield was badly scratched. The rear windshield wiper was completely overlooked with no rubber left on it good thing I caught it before it got scratched. No windshield wiper fluid in the reservoir. When the car was sold the gas tank was empty and the salesman put one quarter of a tank of gas in it. The car was very dusty and dirty should have been wiped clean and detailed properly. I had to request a maintenance log just to find out if the car was properly serviced. I did think the salesman Abe was fantastic but the General Manager thought this was my first rodeo and first quoted me $280 a month payment finally got it down to $209.The car only had 1 key remote and this is a real negative for me. Certified cars come with 2 key remotes the cars on this lot are not certified.I would give this a 5 star rating and overlook some things if a second key was issued. More

Our time is money was what the sales guy Pepe told me when we were at the lot for the 3rd time. My son and I were shopping for a used car for him and of course making a was what the sales guy Pepe told me when we were at the lot for the 3rd time. My son and I were shopping for a used car for him and of course making a purchase of that caliber is a big responsibility for a young 18 year old. The final time my son went alone he was being steered toward a vehicle he wasn’t interested in. My son then called me on the phone and explain what was going on so I asked to speak with Pepe. After a short conversation with him and the words “Our time is money” were said I chose to take my business elsewhere. Just to update my son did make a purchase from another dealer down the street from Baja auto sales. More