Janey Canuela

We configured the car, Mini Countryman , in the Fall 2023, and it was built and delivered in February 2024. Everything went smoothly; Ms. Janely Canuela, MINI Motoring Adviser, was very nice and helpf 2023, and it was built and delivered in February 2024. Everything went smoothly; Ms. Janely Canuela, MINI Motoring Adviser, was very nice and helpful. Great car, great service. More

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Easy to talk to and answered questions clearly. Janely was very helpful and knowledgeable. Would go back for another car purchase without any hesitation. Janely made the ordering and delivery pr Janely was very helpful and knowledgeable. Would go back for another car purchase without any hesitation. Janely made the ordering and delivery process exemplary. More

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Hours and location were convenient. Prices appear to be the same as other dealers. Unfortunately, a very low price was offered for trade in, so no deal there. Prices appear to be the same as other dealers. Unfortunately, a very low price was offered for trade in, so no deal there. More

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They use the bait and switch method to get you in the door. Then they take forever with paperwork and registering your car. Use south shore mini instead! door. Then they take forever with paperwork and registering your car. Use south shore mini instead! More

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I had a great experience purchasing a 2023 Mini Cooper S convertible from Marcus Mehmet Rayhanoglu. Marcus did a great job walking through the available cars, and we also talked through the built-car proces convertible from Marcus Mehmet Rayhanoglu. Marcus did a great job walking through the available cars, and we also talked through the built-car process. The transaction was straightforward and easy, and I was in my car in 24 hours! Thanks, Marcus! More

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Very customer service oriented I bought a new car from Herb Chambers in 2010, the ongoing excellent customer service even after I bought my car, brought me back when I wanted to get I bought a new car from Herb Chambers in 2010, the ongoing excellent customer service even after I bought my car, brought me back when I wanted to get a newer car. Herb Chambers did not disappoint! The customer service was excellect and David was great to deal with More

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Great experience buying a used MINI Cooper! Had a great experience buying a used MINI Cooper at Herb Chambers! Brian Epstein was our Motoring Advisor (aka sales person), Liz Flanders the manage Had a great experience buying a used MINI Cooper at Herb Chambers! Brian Epstein was our Motoring Advisor (aka sales person), Liz Flanders the manager, and Janely Canuela helped set up our visit. They were all very friendly and very helpful. Janely was great in answering questions and emailing me the original window sticker before we came in, so I could understand exactly how the car was equipped and what its sales price was originally, and in scheduling our visit. Brian was great in facilitating the whole in-person process -- coordinating the appraisal of our trade-in, walking through the Herb Chambers "smart price" program (which the internet showed to be very fair), walking through vehicle features before and during the test drive, and facilitating the purchase with the business manager, who was also very friendly and very capable. Liz was great at follow-through, as we took the car the same day and the post-purchase process had to be shepherded through to conclusion more quickly than is typical, including a final, complimentary detailing. This was a really positive and even fun (!!) car-buying experience, and I sincerely thank the folks at Herb Chambers MINI for making it that way! More

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