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Janice Acosta
Janice Acosta at Hartford Toyota
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Janice Acosta

Service Advisor

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.5
123 Reviews
4.5

123 Reviews

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123 Reviews of Janice Acosta

December 03, 2023

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Employee Rating

Good customer service She spoke and explained everything to me politely She's was very understanding More

by Ashantawilliams0
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

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Dec 04, 2023

Hartford Toyota responded

Thank you, Ashanta, for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

December 01, 2023

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Employee Rating

Great service, great people No issues with scheduling or time it took to perform the service More

by brichris101
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

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Dec 03, 2023

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

December 01, 2023

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Great service Customer service is good, very helpful at answering questions and details with my service More

by rosa231781
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

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Dec 03, 2023

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

November 28, 2023

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Good service! They are reliable and helped me out! I would come here again Thank you More

by margauxpace98
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

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Nov 28, 2023

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that Janice and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

November 27, 2023

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"Toyota Celica 00" Janice Excellent person and very professional with her work, very kind, I would say too kind, so kind I wanted to give her a tip but she was such a good person that she rejected it, More

by Marco007
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Recommend Dealer
Yes
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Nov 27, 2023

Hartford Toyota responded

Thanks, Marco, for sharing your thoughts about your experience with Janice here at Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

November 23, 2023

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She’s amazing, a wonderful asset to your business love her and her customer service always on point More

by negronj251
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 23, 2023

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

November 23, 2023

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Employee Rating

Thank you for the service. Otherwise I wait the service to be better. Some pieces there is not in the stock. More

by rolandov62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2023

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Roland, feel free to contact us at your convenience. The Team at Hartford Toyota

November 23, 2023

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Excellent Experience professional and thorough. Couldn't ask for a better service Happy thanksgiving Happy holiday More

by Joe Sacco
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

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Nov 23, 2023

Joe Sacco responded

Excellent service

Nov 26, 2023

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business, Joe, and hope to see you again soon! The Team at Hartford Toyota

November 16, 2023

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Employee Rating

Kind, courteous and Attentive with Great service, resolved issue and went above and beyond my expectations! More

by kenadams41
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Helpful
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Nov 17, 2023

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

November 09, 2023

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Employee Rating

The very best service experience. Janice Acosta was wonderful, she really cares. Thank you so much, highly recommend! More

by TitiJany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chip Benyi, Rich McAllister, Richard McAllister, Jr., Chris Mojsa, Orion Pickham, Matt Ford, Pat Esposito, Brianna (Bri) Garay, Hugo Muniz

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Nov 09, 2023

Hartford Toyota responded

Titi, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

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