Jannelle Giacomo
Jannelle Giacomo at Lexus of Akron-Canton
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Jannelle Giacomo

Finance Director

Lexus of Akron-Canton

1000 Interstate Parkway
Akron, OH 44312

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4.9
228 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

15 yrs, 8 mos

4.9

228 Reviews

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228 Reviews of Jannelle Giacomo

April 04, 2024

Dealership Rating
Employee Rating

Yoko is one of best sales person with great customer service also Shab was great to work with. More

by sunnysingh_hotels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shab Tadayon, Yoko Tsutsui

Apr 04, 2024

Lexus of Akron-Canton responded

We are glad to hear that Yoko and Shab were great to work with. Thank you for choosing Lexus of Akron-Canton!

March 27, 2024

Dealership Rating
Employee Rating

We were very pleased with the friendly service we received from the moment we walked in the doors till the time we drove out with our new car. Tammy was an excellent sales person. She followed up on More

by DCS0382
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 28, 2024

Lexus of Akron-Canton responded

We're so glad to know you had a great experience with Tammy and our team at Lexus of Akron-Canton. We strive for excellent service from the moment you walk in until your drive out, and even beyond! Thanks for trusting us with your automobile needs.

March 25, 2024

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Employee Rating

We were impressed with the friendliness from everyone at Lexus. From Tammy being right there answering any questions to financing and parts and service department we could not ask for more. The whole staff More

by Sharon.wilhelm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tammy Ponomarenko, Adam Walker

Mar 25, 2024

Lexus of Akron-Canton responded

Sharon, we're delighted to know that you felt special during your visit to Lexus of Akron-Canton. It's great to see Tammy and the rest of our team were able to assist with all your needs. Thanks for choosing us!

March 25, 2024

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Employee Rating

Yoko and the entire team were extremely professional and attentive. A+ experience! I would recommend Yoko to anyone looking for a new Lexus! She communicated well and worked hard to find me the car I was lo More

by Tim.channel
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yoko Tsutsui

Mar 25, 2024

Lexus of Akron-Canton responded

We're delighted to know that Yoko and our team at Lexus of Akron-Canton provided you with an A+ experience, Tim! Your recommendation means a lot. Enjoy your new car, and don't hesitate to reach out if there's anything else we can do for you in the future.

March 25, 2024

Dealership Rating
Employee Rating

Friendly clean and professional. Excellent product and knowledgeable staff . Give Yoko a raise! We’ll send our friends More

by greghaban
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Lexus of Akron-Canton responded

Greg, we're delighted to know you had a great experience at Lexus of Akron-Canton! We'll pass along your kind words about Yoko. Thanks for recommending us to your friends, we appreciate it!

March 23, 2024

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Employee Rating

Jennifer and the dealership were the epitome of professionalism. The purchasing experience was a joy. More

by s2sunny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Lexus of Akron-Canton responded

We're glad to know you had a joyful purchasing experience with Jennifer and our team at Lexus of Akron-Canton. We appreciate your feedback! Enjoy your new ride!

March 20, 2024

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Employee Rating

The customer service at the Akron/Canton Lexus dealership is exceptional. Mike was a pleasure to work with. More

by Wpotashnik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Lexus of Akron-Canton responded

We're delighted to know you had an exceptional experience with Mike at our Akron/Canton Lexus dealership. Thanks for the positive feedback!

March 15, 2024

Dealership Rating
Employee Rating

I can’t say enough. This really is the place to experience amazing! All around exceptional experience. More

by Heyitsjenm17
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelley Turpin, Nikolas Rair

Mar 15, 2024

Lexus of Akron-Canton responded

We're so glad to know you had an exceptional experience at Lexus of Akron-Canton! Thank you for your kind words and we hope to see you again soon.

March 08, 2024

Dealership Rating
Employee Rating

I recently purchased a pre-owned Subaru WRX at Lexus of Akron Canton. It was raining the day I was available to view/testdrive the car. I called to make an appointment and was connected with Yoko, a fantas More

by thomasericb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Spacagna, Shab Tadayon, Yoko Tsutsui , Tyler the awesome young man in detail shop!

Mar 08, 2024

Lexus of Akron-Canton responded

Thomas, it's fantastic to know that Yoko and the rest of our team at Lexus of Akron-Canton were able to provide you with such a positive experience. We always strive for top-notch service! Enjoy your Subaru WRX!

March 06, 2024

Dealership Rating
Employee Rating

I really did not work with Jennifer. I ordered my car with Ruth Ham 10/12/24. Ruth would call sporadically about other Rx 350H that became available. I waited until my choice came in and More

by flyaxa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Lexus of Akron-Canton responded

We're glad to know that you had a positive experience with Ruth and our team at Lexus of Akron-Canton. We appreciate your patience regarding the all-weather mats, and we apologize for any inconvenience caused by the car wash issue. Your feedback is valuable as it helps us improve. Thanks for choosing us again! - Peter Spacagna - General Manager - 216-916-6000

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