Jarett Perlmutter

All staff were very professional and well-informed. The entire process was painless and efficient. Patricio was especially helpful and attentive in explaining the features of the vehicle and the warran The entire process was painless and efficient. Patricio was especially helpful and attentive in explaining the features of the vehicle and the warranties. I will be sure to recommend him and this dealership to anyone in the market for a vehicle. More

Helpful 0

Report | Print

The dealership has a very professional staff top to bottom all departments. The dealership is clean ,well maintained and comfortable. They ,the sales staff ,treat the potential customers with respect a bottom all departments. The dealership is clean ,well maintained and comfortable. They ,the sales staff ,treat the potential customers with respect and try to work out a deal which fair to all parties. More

Helpful 0

Report | Print

Chris provides the most amazing and personable customer service experience! I have worked with him twice in 3 years and both times were truly an easy and smooth process. Just call him “Mr. Smooth” because service experience! I have worked with him twice in 3 years and both times were truly an easy and smooth process. Just call him “Mr. Smooth” because he lives up to it! Jarret and Chris made me a deal I couldn’t possibly walk away from. Deltom walked me through the paperwork process and answered all of my questions. Thank you guys for the excellent service. This was my second vehicle I have purchased with Treasure Coast Toyota and I have no doubt that I will return for my next upgrade. This dealership has the best customer service and truly makes buying a new or used vehicle an enjoyable experience. Thanks Treasure Coast Toyota for another amazing 4Runner! More

Helpful 0

Report | Print

I love Treasure Coast Toyota! I have had several Toyotas serviced with them over the years and just bought my second 4-Runner from them. I don't want to go anywhere else! They I have had several Toyotas serviced with them over the years and just bought my second 4-Runner from them. I don't want to go anywhere else! They always go above and beyond to make sure you have a positive experience! More

Helpful 0

Report | Print

From the moment I walked into the dealership, the atmosphere was welcoming. My salesman, Patricio, went above and beyond to understand my preferences and guide me through the available options. He wa atmosphere was welcoming. My salesman, Patricio, went above and beyond to understand my preferences and guide me through the available options. He was patient, answering all my questions and providing valuable insights. Jarett the General Sales Manager, Ron the Sales Manager, and Walfred the Finance Manager were all efficient and transparent. They took the time to explain financing details, making sure I felt comfortable with the terms. The entire transaction was surprisingly quick and hassle-free. The dealership's attention to customer service exceeded all of my expectations. It is so refreshing to encounter a team that values customer satisfaction at every stage! My experience at Treasure Coast Toyota was exceptional, thanks to the dedicated and knowledgeable staff. I highly recommend them to anyone in search of a vehicle!! Make sure you ask for Patricio! More

Helpful 0

Report | Print

Charlie and the team at Treasure Coast Toyota are AMAZING! Their customer service is top notch! They really do care about your concerns and accommodate the best that they can to make sure you feel AMAZING! Their customer service is top notch! They really do care about your concerns and accommodate the best that they can to make sure you feel confident in your decision making and purchase. This is my second purchase from Treasure Coast Toyota as they will continue to get my business and any referrals in the future. More

Helpful 0

Report | Print

I can't say enough how thankful I am for the stellar staff! They went above and beyond and were hands down amazing! I traveled an hour and half to this dealership (passing others along the way) and I do staff! They went above and beyond and were hands down amazing! I traveled an hour and half to this dealership (passing others along the way) and I don't regret it. I came here after a very unpleasant experience at another Toyota dealership. I was at the first dealership for 3 hours and sitting with finance ready to sign. The finance dept was rude and unprofessional. I guess they figured I was already there so long why wouldn't I proceed with the deal. Well, I got up and walked right out. I'm so thankful I did because I found a professional, courteous group of people who I can't wait to do business with again. I've already told so many friends that this is the place to go! Thank you, Treasure Coast Toyota! More

Helpful 0

Report | Print

Very friendly and helpful staff. Assisted me in every way possible to make buying a new car a BREEZE! Assisted me in every way possible to make buying a new car a BREEZE! More

Helpful 0

Report | Print

Patricio is a wonderful, patient, knowledgeable, & a kind salesman!!! This is my 2nd time coming to Patricio at Toyota and I will be back again. I feel so welcomed by him! salesman!!! This is my 2nd time coming to Patricio at Toyota and I will be back again. I feel so welcomed by him! More

Helpful 0

Report | Print

First, let me say that MY dealings with TCT of Stuart had been very pleasant and hassle-free. I have purchased 2 cars from them in the last 15 months, a 2023 Camry SE and, most recently, a 2023 Prius XLE. Th been very pleasant and hassle-free. I have purchased 2 cars from them in the last 15 months, a 2023 Camry SE and, most recently, a 2023 Prius XLE. The issue I have is with how my wife was treated recently. She purchased a 2022 RAV4 XLE from TCT about a year ago, which she loves. She recently went in and was seriously considering trading her RAV in for a 2023 RAV4 XLE. In fact, she had pretty much come to acceptable terms with Alejandro (Salesman) and Bobby Roderick (Sale Manager). Her mother had passed away, literally the day before, and her mind was still spinning from that. She told Bobby and Alejandro that she needed some time to think about it and discuss it with me. I was not there, at this time, I had left for an appointment but she told me that Bobby instructed Alejandro to "...hide the vehicle out back so no one else would sell it...", or words to that effect. Bobby told my wife he would "hold the vehicle" for her until 1:00 pm that afternoon. Long story short, she came home, we discussed and she decided to move forward with the deal. She texted Alejandro and told him she would be back in about 15 minutes - this was around 12 noon, mind you - to finish the transaction. She received a text reply, I don't remember if if was from Alejandro or Bobby, saying the vehicle had been sold to someone else. Now, I used to sell cars and I know for a fact, no reputable dealership would ever "...hide a vehicle out back..." or even "...hold a vehicle..." without some kind of deposit. Had my wife known she was going to be misled, she would have been more than happy to put down a deposit to actually "hold" the vehicle. This was never offered by either Alejandro or Bobby. I guess her mistake was taking Bobby at his word! My guess is, someone was willing to pay more for the vehicle than my wife and the deal they accepted was more beneficial to the dealership! I get that, it happens. I just feel like Bobby was not being up-front or honest in his dealings with my wife. Did Bobby offer to try to fix this situation? NO! His only response was, "I'm sorry." He did not try to find a similar vehicle elsewhere or anything to rectify the situation! He is a perfect example of why people, in general, don't trust car salesmen and have bad feelings toward most of them. Sadly, this is not where this ends, though...OH, NO! I called to speak with the General Manager, I believe his name is Jarett Perlmutter. I relayed all of the above information to Jarett and expressed my dissatisfaction to him. He apologized as well and told me what I already knew...namely that "...we don't hide or hold vehicles for anyone...". My response to that was that is sounds like they have training issue and/or opportunity with Bobby & Alejandro...maybe others. He said he wanted to speak with both of them and assured me that he would call me back. That was Saturday, September 30th - OVER TWO WEEKS AGO - and I have heard nothing from anyone at TCT of Stuart. Needless to say, I am shocked but not surprised! The sad thing is, while TCT of Stuart has probably lost two good customers because of this - this would have been 4 vehicles in less than 2 years bought by us - it doesn't mean a xxxx thing to them! They will just move on to their next "good & valued customer" without giving this a second thought! I know that TCT of Stuart shows an average review rating of just under 5 stars. I'm curious, in light of how my wife was treated, just how "honest and accurate" that rating actually is! How many of those "reviews" are not legitimate customers?! The really sad thing is if TCT, and car dealers in general, would provide REAL CUSTOMER SERVICE and show HONEST CARE FOR THEIR CUSTOMERS, their business would probably be even more impressive than it is now! More

Helpful 0

Report | Print