Jarred Robson

I’ve never been a fan of used cars dealerships. But the business model at Bourne’s is clean and straightforward and I felt very confident in my purchase. Jose was excellent and the finance person w But the business model at Bourne’s is clean and straightforward and I felt very confident in my purchase. Jose was excellent and the finance person was super helpful. I opted for a service contract that made complete sense economically. Bourne’s was the only used car dealer I found that had an A+ rating on the Better Business Bureau!! I highly recommend them!! More

Helpful 0

Report | Print

This car dealership is dishonest and untrustworthy. Their lazy and will do whatever they can to save a buck. Would avoid this dealership. Not worth your time. Their quality of service and repair is als Their lazy and will do whatever they can to save a buck. Would avoid this dealership. Not worth your time. Their quality of service and repair is also terrible. More

Helpful 1

Report | Print

To be honest, I wouldn’t go anywhere else for a car-this is my seventh from Bourne’s and my fifth BMW. Great prices, great service. Jose is efficient, knowledgeable and gets the job done. Would not think a is my seventh from Bourne’s and my fifth BMW. Great prices, great service. Jose is efficient, knowledgeable and gets the job done. Would not think about going elsewhere. Trust me, would you think.i would come back so many times if I wasn’t happy? xxxx no! More

Helpful 0

Report | Print

I saw a beautiful Highlander on the website, and came in to test drive the next day. I loved it, and it needed to have a few things done cosmetically. Dave Pair, Mike in service, Carlos and Tim were very tr to test drive the next day. I loved it, and it needed to have a few things done cosmetically. Dave Pair, Mike in service, Carlos and Tim were very transparent about what could be done, and the time frame. Shawn made the paperwork was fast and very easy, and they went above and beyond with the repairs to my vehicle. I am so happy with my new car!! More

Helpful 0

Report | Print

Dishonest business practices related to the sale with my wife. Fake warranty made her miss work twice because “the parts didn’t come in.” wife. Fake warranty made her miss work twice because “the parts didn’t come in.” More

Helpful 0

Report | Print

Great experience! This is our third car we have bought here! The service guys are awesome, the Finance manager George was awesome! Everyone is A1 ! We will be purchas This is our third car we have bought here! The service guys are awesome, the Finance manager George was awesome! Everyone is A1 ! We will be purchasing our next vehicle here again! More

Helpful 0

Report | Print

I was in a hurry to buy the car before the weekend and Jose took care of it. Nice low-key approach to selling. . Jose took care of it. Nice low-key approach to selling. . More

Helpful 0

Report | Print

Easy to work with and they do all of the leg work. I was in and out in a day! I was in and out in a day! More

Helpful 0

Report | Print

I have cognitive difficulties and I am always adamant about not purchasing the warranty because the warranties hardly covers anything. They snuck in a $2500 warranty anyways because they are THIEVES. about not purchasing the warranty because the warranties hardly covers anything. They snuck in a $2500 warranty anyways because they are THIEVES. They knew was sick and they snuck in the warranty. These salesmen would steal candy from a baby More

Helpful 1

Report | Print

So, I just bought my 5th car from them since 2008 (yeah, I'm rough on my cars! 😆), and I only buy from Bourne's! I currently live in Waltham, but am happy to trek down to Easton to buy...I know I'm going t I'm rough on my cars! 😆), and I only buy from Bourne's! I currently live in Waltham, but am happy to trek down to Easton to buy...I know I'm going to get the best deal, and they make it wicked easy! I love that when I walked in, about a half dozen employees saw me and greeted me by name ("Hey Bethany!")! Mario Lee sold me the last two, and I wanna give him a shout out for making it easy (and actually, fun!) along with Carlos, and Tara in finance! I also want to give a shout out to their service team... When I finished the paperwork for my most recent victim...er, car.. one of the service guys (whose name I can't recall, but the whole team is amazing!) brought it out and mentioned that they gave it a good cleaning inside and out, because he remembered me mentioning that the only time my cars get cleaned is when I bring them in for service/replacement! Holy cow...talk about amazing memory/service!!! Cannot recommend more highly (again! 😆)!!!! More

Helpful 0

Report | Print