"Easiest experience I’ve had purchasing a vehicle "
Friendly staff, made the whole process extremely easy and effortless. Was in and out. Great location close to major routes including 95 and 495. Would highly recomend!
I was very pleased on the first process of trading buying and delivery, the one thing I would have a complaint about would be the follow up process, I need answers on when a trailer hitch will become available and also winter floor mats, I have asked about if the 2018 will fits the 2019,
But have not had any replies and I feel it is not place to have to keep calling to get answer, and also how I had to get my own inspection done and the dealership did not bring it else where to have this done, I will be reimbursed for it but still feel with I should not have to have done this.
Thank you for the super easy car buying experience! First time and I’m so happy with how smooth it went! Thank you very much!
"Not what I expected in the best way possible"
- Stephanie Carty
My vehicle went through some unforeseen repairs and, coming into the heart of winter, I knew I had to get a new car ASAP. Especially with an infant son, I did not want to take chances. A friend recommended Station Chrysler Jeep. I was hesitant to go, worried about the stereotypical used car salesman pressure. But, as a favor to my friend, I contacted Ryan at the dealership. He was incredibly responsive and made me feel at ease. He set me up with a salesperson, Jason, who was incredibly accessible and attentive. He and Ryan worked with me to understand my needs and preferences both with the vehicle features and benefits and with my financial options.
When I arrived at the dealership, Jason and Ryan had pulled the car up in front of the store (which included digging it out of the snow, by the way) and were ready for a test drive whenever I was. They even pulled the vehicle into the service area so I didn't have to stand outside in the cold snow/rain to inspect everything. They were such good sports, jumping in and out of various seats in the car so I could see how roomy the leg space and headroom was.
I signed a contract that night.
Later that week, when I came to pick up the vehicle, Juliana helped me transition everything from my old car to the new one in Jason's absence. She was amazing! Not only was she knowledgeable, she immediately inquired with others to find answers to questions I had that she was not positive on the answers for. She has stayed in touch since, walking me through the insurance, inspection, registration, and installation of the remote starter I optioned for. It was so refreshing to be treated so well and to feel so cared for.
I work professionally in client relationship management, so I know good service when I see it. Had I known that this is what buying a car could be like, I would have done this long ago! No lazy salespeople, sneaky tactics, or pressure. Just some people who want to help you get a decent car to drive off in.
In my decade and a half of driving, I've never purchased a car from a dealership. I hate confrontation, pressure, and negotiating. All of my vehicles have been purchased from friends of friends or I've made my dad go with me to be my muscle. I've had terrible preconceived notions of what a car salesperson was. Until now. Station Chrysler has not only my business, but my highest endorsement as well. I am so proud to be an evangelist for Juliana, Jason, and Ryan to everyone I know.
"2014 Jeep Sahara Purchase Experience"
Love my new Jeep...thank u guys for spending the time to make this happen for me! U all went above and beyond to make this happen a d I wanted to at least acknowledge and appreciate all ur efforts. U r running a first rate operation over there and I will b sure to spread the word. So not do I have plans to return when I’m ready for next vehicle but I also plan to spread the word about how well u treated me throughout my circle. So expect to see some of my people in there real soon. Thx again and keep up the good work!!!
All of the people were very pleasant and informative. My experience was extremely favorable. Not sure if I got the best price on the vehicle but they made the process very very simple and quick.
Working with Juliana when I purchased my 2015 Subaru Legacy was an enjoyable experience. She was extremely professional, knowledgeable, and helpful throughout the process. I would absolutely recommend working with her! Jason, another sales consultant at Station Chrysler Jeep, was also beyond helpful with any questions and concerns I had during my time at the dealership. General manager Ryan and General Sales Manager Rob were both helpful during the sales process, and worked diligantly to get me out of my difficult situation. This dealership treats you like family, easing the stresses of the car buying process. Highly recommended!
"New Grand Cherokee purchase."
Best experience buy a new car. Jason my salesperson was very professional and knowledgeable. I never felt pressured. Everyone at the dealership was friendly and always had a smile. Rob the manager was very open and honest with vehicle price and available incentives. In the end I feel like a got a great deal. I will be referring my friends and family to purchase at Station chrysler jeep.
- Beth Lucas
My excellent experience at Station Chrysler Jeep is mainly due to my dealings with Jason Borges, who sold me the vehicle. He was outstanding to work with and went well above and beyond to get me exactly the car I was looking for at an affordable price. I couldn't be happier with my experience with Jason!
Other Employees Tagged:
Paige O'Sullivan educated me on all the features of the new car when I picked it up and she was marvelous too!
"Great Experience - Very Knowledgable & Helpful"
- Mary Finn
This was my first time buying a car. Jason was very thorough in reviewing all the features available with each make and model. He was able to help us secure the exact vehicle we wanted even though they did not have it on site. They drove all the way to Connecticut to pick up the exact car and all the features we were looking for. Jason was extremely helpful in guiding us through these features a second time before we left with my new car!