"Well organized, helpful, and low pressure"
We took delivery on 2019 Subaru Outback Limited 3.6 on 12/21/18. It was in line for shipment when we made the deal on 12/10. Received a week earlier than promised, and we were very happy. The car itself is great, but this is about Austin Subaru and Jason Clark. Jason worked us through the sale in a very organized, helpful, and no pressure way. I wish I could give credit by name to the gentleman who first greeted us in early November and let us sit in and examine every model we were interested in with the same helpful, low pressure manner. We did not want to pile on test drives that day. We look forward to future encounters with our "technical class" and the service department. Word to Wise: If you are an infrequent new car buyer, be clear in your mind before delivery day what you want (or don't) regarding window tint, extended warranty, etc; the choices can be overwhelming.
"Not the usual dealership experience"
I usually dread car dealerships. I end up feeling either frustrated or like I didn't get a good deal. This wasn't the case with Austin Subaru.
Everything was low-pressure, honest and quick. I checked the sales price against True Car and realized that I wouldn't need to haggle. I asked questions and got thorough, candid responses. In short, it was a surprisingly pleasant experience that contained zero of the BS I have come to expect from other dealerships. :-)