Select Auto Group

I am a single, female senior citizen, and bought a used Subaru Forester in February of 2019. I just finished reading some of the reviews of this business, and found that other people have had similar exper Subaru Forester in February of 2019. I just finished reading some of the reviews of this business, and found that other people have had similar experiences as I have had. Before I made it home in my new car, the check engine light went on. They told me to bring the car back, and they would fix it. They failed, and they refused to refund my money. I contacted a lawyer, and the local government agency associated with bad faith car dealers, and they were “forced” to accommodate me, but not before the car died on Hwy 287. I had it towed to Valley Subaru, and they eventually had it towed back to them. They were supposed to replace the engine, and when I got it back, they told me it had been done, but I would have to have the oil changed every 500 miles! As it turned out, the oil leaked every time I drove it. I was able to unload it, but got only about half of what I paid (and made sure the purchaser knew of the problem!). More

Shady, won't submit loan paperwork to the bank you are approved with and sit on your paperwork for 9 days. No contact from the dealership until they needed proof of residency despite all my documents havi approved with and sit on your paperwork for 9 days. No contact from the dealership until they needed proof of residency despite all my documents having my legal address. Demanded me bring vehicle back after 9 days and only reaching out on that day saying they need something else to have loan funded. Submitted what they requested at 1030 and by 11 was threatened by Alan that if the car wasn't back in an hour he'd call the police to report it stolen. Won't refund down payment and threaten and intimidate you by calling the police to report it stolen. Sheridan Police contacted me and laughed at the accusation when given the true facts. Alan, who's not even a manager called the police without cause, justification or authority. When speaking to the GM John about issue to clarify my vehicle wasn't still considered stolen, he mentioned he could prove his residency with an insurance card if he was in my position. Guess what John, my insurance card I gave you upon delivery of my vehicle had that address, my DL had that address. All my papers had that address. I think it's safe to say I've proven my residency. Yet John refused to apologize about his business willfully attempting to involve the police with a frivolous threat and intimidation. Stay away! More

Very unhappy with this dealer. You expect the basic to work in the car or the doors , windows, lights inside the car ... I did not check all the doors yes my fault... This is why car salesman get a bad ra work in the car or the doors , windows, lights inside the car ... I did not check all the doors yes my fault... This is why car salesman get a bad rap and they should. Only care about their own pocket not the customer! Don’t buy a car from them!!! More

Stay Away, Very Dishonest Dealership Got my Audi Q5 from them despite my husband and friends' warning that this looks to be a shady dealership. But I wanted the S line Prestige Audi and t Got my Audi Q5 from them despite my husband and friends' warning that this looks to be a shady dealership. But I wanted the S line Prestige Audi and the price was reasonable. I got the Audi with a wear-and-tear warranty and paid additional $2k+. After 3 weeks of getting my Audi, the steering wheel pump started failing and I took it to a shop and I was told that my warranty does not cover wear and tear. I called the warranty company, and they did verify that it is not a wear and tear package. I told Mike Aryan, the agent who sold me my car and told him to settle this with the warranty company. He didn't do anything nor did he provide me with additional information. After a month, I didn’t hear from my car loan provider so I decided to call them and was told that my name was incorrect in the documents submitted to them and that they cannot even create my account. I told Mike Aryan again and he blamed the credit union (car loan provider) for making the mistake. The credit union gave back the documents 2 weeks after my loan was approved (Spoiler alert: Mike Aryan made the mistake, not the credit union). Had I not called, my account had not been setup and I would have been liable for late payments. As usual, Mike Aryan denied any wrongdoing, as is expected of any good for nothing crook. This dealership is not worth your time. In my opinion, go somewhere else. They’re not worthy of your business. Since the issues started, he never called to discuss anything nor follow-up, all were just promises to discuss in scheduled calls that never happened. Worst customer service ever. Again, they're not worthy of your business. If ever you do need to deal with them, please verify everything they claim and always keep following up on what is needed from them. Spare yourself of the bad experience. These are the lies that we were told: Lie#1: My husband and i overheard about him mentioning steering wheel pump while he was talking on the phone with the mechanic that does the car checkup. He walked away out of our earshot and when he came back he said, “Your car is in good condition." Lie#2: He said that he’ll give me an extra FOB key “out of his own pocket”. The car initially had only 1. When I brought this up after buying the car, he kept changing the topic. Lie#3: He said to provide me with an emissions coupon (the car is 9yrs old). Mike Aryan never did. The DMV staff even told me, “Your dealership should have provided you with an emissions coupon”. When I brought up all these, Mike Aryan blamed me for not taking responsibility and that he’ll block me. Terrific response. I guess they’ll say whatever they want to close a sale. I can never stress this enough, please avoid this dealership. Never give them business. More

Typical Sleazy Used Car Dealership This is your typical sleazy used car dealership. No integrity. No honesty. No concern for their customers. I purchased a Jeep from this dealership a l This is your typical sleazy used car dealership. No integrity. No honesty. No concern for their customers. I purchased a Jeep from this dealership a little over a week ago. At the time of purchase, the Jeep seemed to be pretty clean-including the engine bay. I was told that their mechanic went over this vehicle and there were no issues to be worried about- I specifically asked this question. I put a little over 100 miles on it the first week that I had it and noticed that it was running a little hot. I looked under the hood and noticed that there was coolant sprayed all over the engine bay and dripping down onto the axle. This is most definitely something that their mechanic would have noticed while he was shining up the engine bay or performing his “inspection.” I took the Jeep to a highly rated mechanic to go over it and when I got the report back, the vehicle needed $6,000 worth of repairs to operate safely on the road. The necessary repairs were: A new water pump, the rear differential needed rebuilt and the bearings replaced, new radiator hoses, new front shocks, new rear shocks, new steering linkage, new trac bar, 4 new tires, and all 4 wheels aligned. The tires and shocks were not a surprise as the tires are visible and it’s a little older of a vehicle-I am fine with replacing these. When I contacted Bill, the salesman, who was very nice during the sales process, but he was no help. I asked him if they could at least pay for the parts to fix the mechanical issues (not including suspension or tires) which totaled $1,667 out of my $6,000 repair bill. He told me that I should have purchased a pre inspection for the vehicle, even though they have an on site mechanic that pre inspects their vehicles. I was told that there were no major issues to worry about. He said that he would ask the owner to see what they could do and the owner is refusing to pay for any of the repairs. This is not a new vehicle and obviously I do not expect it to be perfect, but $6,000 worth of necessary repairs is unacceptable. Do not expect any support from this dealership after they make the sale. They don’t care about doing what is right. They told me since they gave me a discount from the asking price of the vehicle (I still paid over bluebook value), they couldn’t help me out with any of the repair costs. Do yourself a favor and buy a vehicle somewhere else. It just isn’t worth it to deal with these people. I will be filing a complaint with the BBB. More

Great Experience! Could not be more pleased with the experience and service we received from Bill! He was friendly, open and honest and I would recommend him in the fut Could not be more pleased with the experience and service we received from Bill! He was friendly, open and honest and I would recommend him in the future. My step daughter lovers her new (first) car!! More

Excellent Car Buying experience! We are very pleased with our new SUV! Bill was great! He sent me additional pictures of the vehicle and also sent the Carfax . He explained everythin We are very pleased with our new SUV! Bill was great! He sent me additional pictures of the vehicle and also sent the Carfax . He explained everything in detail, was very personable, and followed through on every single promise. Our new vehicle received new brakes and a nice detail and it was ready a day before promised! We can’t say enough about this dealership and especially our sales guy Bill! Will definitely recommend and be back when we are in need of another vehicle! More

Friendly and honest Great customer service. The quality of car I got for the cost is fantastic! From initial inquiry to purchase was less than 24 hours with 4 test drives Great customer service. The quality of car I got for the cost is fantastic! From initial inquiry to purchase was less than 24 hours with 4 test drives More

Buyer Beware Purchase your vehicle somewhere else. I purchased a 2009 BMW X5 the check engine light came on before we made it home! Not only the light but we coul Purchase your vehicle somewhere else. I purchased a 2009 BMW X5 the check engine light came on before we made it home! Not only the light but we couldn’t put fuel in the vehicle the safety bar was broken no one could fill it up unless you used a hose and stuck it in there…. How did the dealer fuel the car? Everything went down hill from there nothing but lies and distraction from the truth. The check engine light? Regeneration problem costing us another $3,000 not to mention the $1,200 to fix the fueling system, both errors had to be known? Our last contact with the dealer we were told to wait until 90 days and then turn into the warranty company! This Dealer was nice before the purchase but after the purchase they dodged our calls never returned a phone call as promised. We have all the phone records etc. STAY AWAY FROM THIS DEALERSHIP! More

WOW, a great experience!! This is a smaller independent car dealership. I contacted them be email and Zach was back with me in 24 hours. Via email I explained the vehicle they This is a smaller independent car dealership. I contacted them be email and Zach was back with me in 24 hours. Via email I explained the vehicle they had on the lot and I scheduled a test drive, Zach was quick to schedule and extremely curtious. I met with Zach and he had the vehicle ready for test drive, he was not pushy nor did he ask a lot of questions regarding why I was purchasing. I had a specific purpose for the vehilce and I did a neighborhood drive where I was able to test the components of the vehicle that interested me. Back at the dealership Zach did not pressure me for details just started a process to see if they could help me out with my trade in and get me into their vehicle. With zero haggling he gave me the numbers and it was obvious I was driving out with the vehicle! We had a coupld of issues to work out such as a cracked windshield (which they had planned on fixing on site, which will now be done at my location and I had recently purchased new tires for my vehicle, he worked out a deal with their tire/wheel guy to put these tires on the vehicle I was purchasing at no charge. What a great experience for me, Zach was great, the dealership was easy to find and everyone was happy and helpful. A great place to check out if you are interested in buying a great used vehicle. More