Jason Dodson
Jason Dodson at Greene Ford Company
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Jason Dodson | Page 2

SERVICE

Greene Ford Company

2365 Browns Bridge Road
Gainesville, GA 30504

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4.4
66 Reviews
4.4

66 Reviews

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66 Reviews of Jason Dodson

January 15, 2024

Dealership Rating
Employee Rating

The Momma Mobile needed scheduled maintenance and Greene Ford’s Service Department took care of everything. Easy scheduling, drop off and pickup service, plus all necessary items complete by a factory trai More

by LegacyDentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Whitmire, Blain Latty , Steve Bullister, Ms. Medina

Jan 15, 2024

Greene Ford Company responded

We are very happy to hear Steve, Blain, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Blain Latty Service Manager blainlatty@hotmail.com

January 10, 2024

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I needed The Works package done and new tires for my old truck, but I didn’t need to look any further than the Greene Ford Service Department. Time and again they’ve provided my family the best deal on tir More

by LegacyDentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Whitmire, Blain Latty , Steve Bullister, Ms. Medina, and Mr. Garcia (Tech)

Jan 10, 2024

Greene Ford Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Steve and our team and don't hesitate to let us know if we can be of further assistance. Blain Latty Service Manager blainlatty@hotmail.com

December 18, 2023

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Great service and a friendly staff. great job in keeping me updated with the status of my repair. More

by BLAINLATTY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sean Whitmire, Blain Latty

Dec 18, 2023

Greene Ford Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Greene Ford Company, we look forward to having you as a valued customer for many years to come! Blain Latty Service Manager blainlatty@hotmail.com

December 01, 2023

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This visit was for regular service and recalls. They were friendly and accommodating and finished within a reasonable time. I plan to continue using them. More

by cainbarry49
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Recommend Dealer
Yes
Dec 02, 2023

Greene Ford Company responded

We are very happy to have provided you with a positive experience. We sincerely value your business and look forward to your next visit. Blain Latty Service Manager blainlatty@hotmail.com

December 01, 2023

Dealership Rating
Employee Rating

i scheduled a 60k service for my super duty several weeks in advance and arranged to leave the vehicle first thing in the morning for the entire day. I was told this could all be done that day. I dropped of More

by laniermechanic
Service Price Transparency
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Recommend Dealer
No
Dec 05, 2023

Greene Ford Company responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Blain Latty Service Manager blainlatty@hotmail.com

November 21, 2023

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The service department and the sales department are very capable and efficient in their operations. More

by pawmaw6304
Service Price Transparency
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Recommend Dealer
Yes
Nov 21, 2023

Greene Ford Company responded

Thanks for sharing about your service experience with Greene Ford Company. We appreciate your business and hope to see you again soon! Blain Latty Service Manager blainlatty@hotmail.com

November 14, 2023

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Employee Rating

had head light assembly replaced, went smoothly and with the use of the ford pass points very reasonable, staff very nice. Lady at pay window very helpful More

by Larry_parks
Service Price Transparency
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Recommend Dealer
Yes
Nov 15, 2023

Greene Ford Company responded

Thank you so much for your excellent review, Larry! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Greene Ford Company to be a positive one. Please don't hesitate to reach out if you need anything else. Blain Latty Service Manager blainlatty@hotmail.com

October 24, 2023

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Employee Rating

Had a appointment at 130 took 2 hours for a oil change a little to long the staff is not to friendly More

by DKINSEY88
Service Price Transparency
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Recommend Dealer
Yes
Oct 24, 2023

Greene Ford Company responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Blain Latty Service Manager blainlatty@hotmail.com

October 19, 2023

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Employee Rating

After 16 years and 110K+ miles we had an actual engine issue. The #2 injector failed, triggering the Check Engine Light. Took it to Steve at Greene Ford’s service department and their service tech (Diep More

by LegacyDentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Whitmire, Blain Latty , Steve Bullister, Diep Nguyen, Ms. Medina

Oct 19, 2023

Greene Ford Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Diep, and Steve met your expectations. Thank you for choosing Greene Ford Company, we look forward to having you as a valued customer for many years to come! Blain Latty Service Manager blainlatty@hotmail.com

October 06, 2023

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Employee Rating

The issues that I have is not with the employees (as they are always friendly) it is with the dealership. For someone that works from 7:00 am to 5:30 pm it is hard to schedule an appointment when the dealer More

by howardm0
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Sean Whitmire, Blain Latty

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