"Two for Two"
This was my second leasing opportunity with Imports by Day and I have had very positive experiences.
Gary, Jason, Brad, Darren and Brady were extremely helpful and knowledgeable throughout the entire process. They went above and beyond for me.
I really enjoy receiving the email updates when ordering a car specifically for me. It’s a great personal touch.
I highly recommend Imports by Day.
"Excellent experience "
Had a great experience working with Junior and Manager Jason. Both were very professional and easy to deal with. I highly recommended this dealership for anyone interested in a new car.
"Can't say enough good things about DAY"
- chris k
Purchased 4 cars here over the last 10 years, and I'm probably not done. Sales experience, customer/vehicle service always top notch. Highly recommended!
"The customer service was fantastic. Great atmosphere "
This place blows
Sendell out the water. Darren Burns is a rock star. I will will always buy volkswagens from here. This was a great experience
"Top notch dealership !"
Jason , Andy and especially Junior DaSilva were not only professional but honest and welcoming. Junior spent as much time as my wife and I needed to learn about our 2018 Q5. He was knowledgeable about the vehicle and carefully explained the workings of the electronics and connectivity of our new Audi. By the way it's fun to drive!
"Don't Go Anywhere Else To Buy or Service your VW or Audi!!"
They take the pain out of buying a car. No pressure sales whatsoever. Darren (my salesman) was awesome to deal with. Very knowledgable and can tell he really cares about his customers. Through the process I got to meet Brad & Jason the Sales Managers and even Gary the General Manager. All three were just as nice as Darren and could tell they really loved their jobs. This is my third VW I bought from this dealership and every experience has been the best. Their service department is amazing and so accommodating whenever a issue comes up. By far, the best VW & Audi dealership in the tri-state area. Don't go anywhere else to buy your car or have it serviced!!!!
Excellent customer service and buying experience. Jason was very helpful in locating the exact vehicle I was looking for and getting it delivered in a timely manner. Junior was knowledgeable on the vehicle and nice to work with. I'm very happy with my overall experience here.
"Superb Audi A3 buying Experience!!!"
All I can say is "WOW"! What a great dealership. Junior (my salesman) was top notch! He answered every question I had and took the time with me throughout the buying experience. The sales manager Jason was also great. No BS...straight shooters. I never felt pressured and actually enjoyed talking with both of them. Definitely recommend!!!
"Second chance with Imports by Day - Great service"
- Rohan P
I believe in second chances...
This is my review for the second chance I got to deal with Imports by Day Audi. My previous review was titled - "Not a good experience trying to buy used car"
After my not so good first experience with Imports by Day Audi, Brad from Imports called me a day later and understood my situation. He acknowledged what had happened and was still interested to work with me on a different car - a higher Audi A4 model, and was ready to work on the finer points. Brad worked with me on the offering and drew me to test-drive the premium A4 he had in mind for me.
When I went to the showroom, Darren Burns apologized for the mis-deal and took me test-driving the newer A4. Although I had driven an A4 just two days ago, Darren's professionalism stood out when he re-explained the complete car dynamics and the deal to me. He was thorough in his research and assured that if I liked the car, he and Brad would do everything in their scope to make sure I drive out with the car. And boy, did they keep their promise!
My second experience with Imports by Day - with Brad, Darren, Andy, Brett and Jason, was impeccable, to say the least! My financing was pre-approved, paperwork was ready and in order as soon as I decided to buy the car. All the activities of the deal were completed within a day. Darren even acknowledged my under-body car inspection request and had the service manager spend 20 minutes with me. After all this, I drove off proudly with my new prized A4 and it's been a great experience so far.
I would definitely recommend these guys for their service, honest work and ability to make things right for any of the missed chance a potential customer might have had.
"Great experience! "
I have never purchased from an Audi Dealership before BUT if I were to pick on for a first timer... this is the place. Everyone that was in contact with me was fantastic to work with. The work environment there was happy and energetic. Everyone seemed to REALLY enjoy their job and care about what they were doing. I recommend them for their market, hands down.