Excellent sales and service experience with Audi and Porsche. Best experience with a dealership ever. Have used this Audi and Porsche dealership for years. They are a pleasure to work with and are polite and professional.
"Taking months to resolve turn in lease issues."
Charged a fee for late lease turn in, even though dealer told me there would be no problem, as I was waiting for new Audi.
UPDATE: Tor from the dealership, did ultimately resolve this issue, by refunding all dollars due as per our original agreement. While I still feel put upon, having to have spent many hours over the course of 4 months and a lot of energy on the issue, the dealership did send a check, once a poor rating was posted. Tor offered me a free car detailing, in addition to the check, for my aggravation. Still my last Audi, so not worth the lost peace of mind.
"Excellent work at Audi Southampton"
I just bought my 5th Audi at Audi Southampton and besides loving the Audi cars, one big reason I keep coming back is the people who work there. This time Jason Smith guided me through the process of ordering and delivering my specially ordered Q3. Every promise he made was kept, he is truly a professional and very attentive salesman. Now I am looking forward to work with their impeccable service team, Kristen Horn and Frank Catanzaro, who for years have made my service stops so easy and pleasurable with their profound knowledge and immediate attention.