Jason Stone | Page 19

Very friendly, non threatening nor intimidating salespeople. They take the time to hear what you want, inquire what you are looking for in a vehicle. salespeople. They take the time to hear what you want, inquire what you are looking for in a vehicle. More

by DEAN6503 Verified Customer Verified Customer

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My first experience ever buying a new car. I can't imagine any dealership being more efficient than this one. I was very satisfied and would highly recommend. imagine any dealership being more efficient than this one. I was very satisfied and would highly recommend. More

by BEVERLY.HUNTSBERRY Verified Customer Verified Customer

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Sales This is my second purchase from Coastal Kia. Have used the service department for the past 3 years. Sales teams have always been friendly, knowledge This is my second purchase from Coastal Kia. Have used the service department for the past 3 years. Sales teams have always been friendly, knowledgeable, and professional. Even during the current COVID19 situation, I was treated professionally and safely. Never any undue pressure to purchase. Jason Stone whom I dealt with for my transaction was straight forward with financial options on both my trade and new purchase. Didn't have to spend hours in negotiations. Final paper work with the finance manager was also professional and easy. Kia, presently has good purchasing options. Regardless if you purchase or not, you will be respected and treated fairly. More

by NIKI28BG Verified Customer Verified Customer

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Jason and Michael were very friendly and professional. They answered any questions that we had about our new vehicle and our financing. We will always be a Kia owner They answered any questions that we had about our new vehicle and our financing. We will always be a Kia owner More

by tamaracox96 Verified Customer Verified Customer

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I liked dealing with the friendly staff.Everyone was very nice.They worked patiently on getting me into a new car with high gas milage nice.They worked patiently on getting me into a new car with high gas milage More

by MARKSYKES1962 Verified Customer Verified Customer

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Unsatisfied customer On October, 05, 2019, I purchased a 2019 Optima Ex from Coastal Kia. I did not have the car a week and malfunctions started to pop up on my dashboard On October, 05, 2019, I purchased a 2019 Optima Ex from Coastal Kia. I did not have the car a week and malfunctions started to pop up on my dashboard screen repeatedly. The vehicle would immediately dial for help and read it was sending my location out or it would tell me to contact a Kia technician. I took pictures of these different screen alerts. I dropped my car off to Coastal Kia to have it looked at and they said they could not find anything wrong. They said the car is safe to drive. I picked up the car and drove it around for a few more weeks and the screen alerts started happening again plus the car was not idling properly. Dropped it off to Kia once again. Picked up the car and they told me again they could not find anything wrong electronically with the car. They did however find an idle problem and corrected it. They said it was safe to drive. Drove the car some more and the entire dash lit up malfunctioning and the automatic collision brakes deployed causing my car to abruptly to stop. This is without another car in sight of mine. Took pictures of the dashboard. Dropped the car off to Kia. This time they told me it was a bad clutch in the Alternator that was causing my car to do these things. They said the car is safe to drive. Picked up the car again. They informed me it was safe to drive. Drove the car and the collision brakes deployed again with nothing in sight of me once again. Dropped the car off to Kia again. After a long period of time they again told me they could not find anything wrong and that Kia said if they can not replicate the problem there is nothing they can do. They informed me the car was safe to drive. Picked the car up and drove it two miles and the brake system activated again, the entire dashboard lit up like a Christmas tree, notifying me everything was wrong. The screen lit up telling me I had multiple conditions going on with my vehicle, that I need to get it to a KIA dealership. I drove the vehicle right back to the dealership with all the lights engaged on the dashboard and the screen. They hooked the computer up to the car immediately and retrieved error codes. Coastal Kia has had my vehicle for over a month on and off to try and correct these dangerous problems. On Tuesday, April 28, 2020, they told me to come pick up the vehicle. I arrived at the dealership and asked to speak to Pat Koballa. Pat sent Peggy his assistant out to talk to me. Peggy listened to my concerns about my family's and my safety in driving this dangerous vehicle. Peggy suggested I should get out of the vehicle and in to a new one. She also said they would work to make this better for me. I was told by the salesman that he can get me into a 2020 Optima for the same payment I have now with nothing down. I told him that would be great, that I feel unsafe driving a vehicle that the brakes deploy when they feel like it. I test drove a 2020 SE Optima. When I came back to the Sales floor my payment would be $600 a month with an additional $1500 down. My payment now is $367 a month. I asked him about what he had told me about keeping my same payment. He said, " I said I might be able to get you in a 2020 for that payment". Then they sent a floor manager to talk to me who said this was not the dealers problem and that if I took an 84 month payment it almost comes to my current monthly payment. They refused to fix this problem without charging me any additional money. I walked out. I have owned 4 Kia's over the years with my last two purchased from Pat Koballa's Coastal Kia. In addition I have personally referred 5 people who purchased cars from Pat's dealership. My son wanted to buy a new Kia in the next two months. We will no longer buy a car from Coastal Kia nor will I ever refer my friends again. Pat Koballa you have lost a customer. More

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Super helpful. Friendly and accommodating. We were given a very good deal on our trade-in, which made the decision easy. Jason did an outstanding job. a very good deal on our trade-in, which made the decision easy. Jason did an outstanding job. More

by BEACHBUMZ Verified Customer Verified Customer

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Coastal kia is always awesome! I have bought 3 cars from them and always had a good experience. Jason Stone was my salesman and he was great. them and always had a good experience. Jason Stone was my salesman and he was great. More

by AMCKITRICK79 Verified Customer Verified Customer

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Easy Simple Process Great job goes out to Jason Stone and Mike Mascavage! Willing to bend over backwards for us to get us what we wanted. Jason even came in to help us on Great job goes out to Jason Stone and Mike Mascavage! Willing to bend over backwards for us to get us what we wanted. Jason even came in to help us on his day off! One of the quickest and easiest car buying experiences we have ever had! Will highly reccomend! More

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Jason an Keliven were awesome to work with very nice people. I wanted the Telluride an they helped me get what I wanted and I am very thankful people. I wanted the Telluride an they helped me get what I wanted and I am very thankful More

by RACH0565 Verified Customer Verified Customer

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