"1st BMW purchase"
This is the first BMW we have bought. We worked with Brett Cloon, who was great. Knowledgeable about the cars and very easy to speak with. We purchased a 540i xDrive. We’ve owned a lot of cars but this is the best driving car I’ve ever been behind the wheel of. I’m happy to recommend Brett and the others at the dealership we interacted with.
"So thankful for the excellent service I experienced"
I really appreciate the guidance I received from Curtis in my search for a car. He listened to my description of what I needed and was able to select some great choices. He was able to point out features of each car that were important to me and answer any question I had. Thanks to him I am extremely happy with the car I chose! Adam was very efficient about finalizing the paperwork. Jason was truly helpful in assuring I was comfortable with the car and its amazing features. Everyone was considerate about making everything work with my schedule. Thanks again for making this an enjoyable experience for me!
"First time Beemer"
Jonathan worked very hard to find exactly what we wanted. Very good communication and updates as well.
Finance person is one I would not talk to again. When credit card was declined ( wrong number input) he rudely declared immediately it was rejected without even considering what he said or his error possibility. My wife was very offended at the manner and asked for his apology.....he said he guessed he should apologize......that was it. Done with him.
Also when we were paying that day for delivery 3 days later when asked about moving dates forward for warranty he would redo....... it could tell it was an imposition.
"Excellent service from purchase to service"
We’ve had nothing but excellent attentive service from the folks at Columbia BMW in Columbia, MO. We moved to Missouri from out of state and bought our first BMW in Texas. We began using the service department at Columbia BMW and were blown away at the superior level of service from John Quix and the rest of the service department. When it came time to trade up to a newer model, we worked with Josh Reichlin, who went above and beyond to answer our questions and provide a smooth order and purchase experience. Grant Stephens was extremely friendly and helpful, as was Jason Wolters. We’d recommend Columbia BMW to anyone who wants a first class experience.
"Good client advisor and dealership experience"
We just had the best car salesman experience and overall dealership experience. The client advisor was so much more professional in every way than car salesmen I have experienced throughout my life. Honest , thorough, knowledgeable, great follow-thru.
The other support staff that we dealt with were extremely knowledgeable, honest, and gracious to us.
"This is the place to go for car shopping!"
- Happy Wife
My husband and I love the BMW dealership here in Columbia. We just purchased our 2nd vehicle from Dave Watson, who is great. Not your typical car salesman. And everyone there is wonderful and just treats you so nice. We highly recommend you give them a chance if you have never been there. Check them out! I love my new X5 😃
Other Employees Tagged:
"Such a help!"
As a member of the generation who may often feel technology-challenged, Jason paved the way for my understanding of the many convenient features in my new car. He was patient, never condescending, an excellent young teacher for an older learner. What a bonus at BMW!
"Purchasing used 2014 M235i"
I came into the dealership thinking that I wanted a used M235i but they did not have the car I wanted on the lot. Josh was very helpful in searching for cars that matched my desires and providing me with pictures and information. He also set up a test drive with a similar car (M235i convertible) so I could make sure I like how the model drives. He very quickly found a few cars that matched my request and I chose one that I wanted. They purchased the car, checked it out in the service department and had me come in for a test drive. Since the car was in great shape (exactly as advertised) we went forward with the purchase and signed all the paper work.
Josh made the entire process painless and easy.