"Family,respectful,fun, exciting atmosphere "
From the first moment my family and I stepped foot in Hartford Toyota super store it was an experience like no other!!! The family atmosphere we experience was incredible, the staff was professional,welcoming,kind,thoughtful,pleasant,
never at one time were they pushy for us to purchase a vehicle!!! It was like a warmth feeling like we we’re home!!! My family and I would hope that everyone will consider having the experience we had at the Toyota store!! Thank you Toyota family for the pleasant and humbling experience!!
"Get your Toyota serviced here!"
My wife fell in love with the Rav4 Limited in a special color combination. Buying process was very rapid and (my fault) should've been more carefully researched. We paid about $4700 more than we could have if we'd gone about 10 miles farther away to another dealer. No biggie -- more detail about the purchase experience later.
That being said, the *real* reason to come here is Chip Benyi -- the Service Manager. He is a wonderful person. Prior to working at Hartford, he was employed by Hoffman. We've known him for years. His pleasant, professional demeanor and eagerness to surpass customer expectations is amazing -- and trickles down to all employees in the Service department.
Pricing for dealer servicing here shouldn't frighten you -- compare. We actually find that we save money (and gain peace of mind) by having our car serviced here (oil change price is lower than almost anywhere else for Synthetic oil). We just put four new tires on -- and they beat the "discount" competitors for the OEM tires.
It's now long after our 5 yr/50000 mile warranty, and we're still getting the car serviced regularly at Hartford Toyota. Their new service facility makes it a breeze to visit, and is very comfortable if you must wait.