The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
Read moreDealership Experience
6 yrs, 8 mos
Industry Experience
6 yrs, 8 mos
Languages Spoken
English
Spanish
138 Reviews
Write a Review138 Reviews of Javier Flores
March 25, 2024
Neil was FANTASTIC - smooth, fair, and honest from start to finish. In terms of actual car purchase, one of the QUICKEST experiences I've ever had. I feel confident in both the car I purchased and the deal to finish. In terms of actual car purchase, one of the QUICKEST experiences I've ever had. I feel confident in both the car I purchased and the deal we reached, and they've earned our continued business; my husband's car is NOT long for this world, and we'll be returning to Glen Toyota and specifically Neil again very soon. More
Other Employees Tagged: Neil Dimaso
March 24, 2024
The salesman and the finance manager made the process quick and easy. We are satisfied with the our experience, quick and easy. We are satisfied with the our experience, More
Other Employees Tagged: Steven Nikolov
March 19, 2024
I had a great experience at Glen Toyota. Richard had great knowledge about the cars in question. Richard had great knowledge about the cars in question. More
Other Employees Tagged: Richard Matos
February 20, 2024
My salesman Steve was great and made the process very easy. I would also like to thank the finance manager Javier Flores for helping me purchase my new car. I will be returning in the future because of t easy. I would also like to thank the finance manager Javier Flores for helping me purchase my new car. I will be returning in the future because of them. More
Other Employees Tagged: Steven Nikolov
February 16, 2024
We were treated like royalty from the minute we stepped into the show room till we left with our new Camry special thanks to Cathy and our salesman Tom Destefano who did an incredible job We will be back into the show room till we left with our new Camry special thanks to Cathy and our salesman Tom Destefano who did an incredible job We will be back More
Other Employees Tagged: Tom Distefano, Joe Esposito
February 05, 2024
I found that Ramon Garcia was very pleasant, honest and very efficient. He worked very hard to work with me to come to a price that worked. very efficient. He worked very hard to work with me to come to a price that worked. More
Other Employees Tagged: Ramon Garcia
February 04, 2024
We really had good experience with team at Glen Toyota. Jayson is very friendly, knowledgeable and provided all information. He helped us with process for buying our dream car. Kudos to Jayson for his frie Jayson is very friendly, knowledgeable and provided all information. He helped us with process for buying our dream car. Kudos to Jayson for his friendliness and kind nature. Thanks! More
Other Employees Tagged: Jayson Mota-Herrera
February 01, 2024
Tom is the best, I bought my first Rav 4 on 2005 and was so happy with Tom that 19 years later I came back had had the same great experience. he made me and my wife feel important to him. so happy with Tom that 19 years later I came back had had the same great experience. he made me and my wife feel important to him. More
Other Employees Tagged: Tom Distefano
January 30, 2024
Raymond was incredibly helpful and did a great job of finding me a deal that worked finding me a deal that worked More
Other Employees Tagged: Raymond Ortiz
January 03, 2024
I have to say that without a doubt in my mind Glen Toyota is the best Toyota dealership or any car dealership, where I have ever received the kind of treatment and all-around care. This is the top of the li is the best Toyota dealership or any car dealership, where I have ever received the kind of treatment and all-around care. This is the top of the line, the cream of the crop, as far as buying a new car. The Sales department was very accommodating. and the managing department, especially Joe Esposito went out of their way to make sure I got the Toyota, red carpet treatment. The salespeople never made me uncomfortable or tried to push me into buying any one of the models I looked at in their inventory. More
Other Employees Tagged: Tom Distefano, Joe Esposito, Neil Dimaso, Darluis Cruz, Richard Matos, Jayson Mota-Herrera, Jorge Prado, Ramon Garcia, Raymond Ortiz