My experience was excellent. Jay and Airport Honda went above and beyond to help me get the vehicle I wanted, and worked with my crazy schedule to help me get it. I can’t thank them enough.
"Above & Beyond "
Jay went Above & Beyond to say the least! Not only did he help us find the perfect vehicle for our growing family, but he went as far as to deliver it to us after the unexpected early arrival of our twins! Jay is super knowledgeable of all Honda vehicles in his inventory and actually takes time to listen to his clients needs to help place them in the best ride for their situation and budget. Thank you Jay for making this whole process super easy, seamless and pleasant!
"Awesome. Got the deal done"
Went above and beyond to help me with the vehicle I was looking for. Got the deal done in a timely manner and I'm satisfied with the effort to get the vehicle I need
"Jay Haynes did an amazing job! "
This is the 2nd veichile I have bought from Honda and with Jay. I am very pleased with everything. The facility is nice and all the workers spoke. Jay answered all my questions helped me with everything and felt with my craziness and he made my experience very easy. He knows his cars, and how to make someone comfortable in getting what you want and expect in a vehicle. I will recommend him anytime I hear someon in the market for a vehicle. Thank you Jay and Honda. :)
"Good experience "
I had a good experience here at airport Honda. I have bought several vehicles here and would go back for another. I have recommended this place to several friends who have also bought vehicles here.
"Experience and Knowledge"
Jay Haynes is a great salesman. He is very knowledgeable and very polite and very helpful. He always wants to work with each customer and get them in the car they want and he is not there to just sale a car, he truly cares about the customer and their needs.
"Easy purchase experience "
Jay is such an easy person to work with. He made the car buying experience seem like a pleasant experience instead of a hassle for my wife and I. We will trust Jay again when we buy another Honda.
"Purchased a Ridgeline at Airport Honda in Alcoa, TN"
This is the second Honda we have purchased. It is a 2019 Ridgeline RTL-T. We were in the market for a midsize pick-up. We checked the reviews on the Internet as well as Consumer Reports. The Ridgeline reviewed near the top of the midsize pickups. We went to airport Honda to test drive the pickup and met Jay Haynes, our salesman. Jay was very knowledgeable about the pickups as we looked at a Sport and the RTL-T. We settled on the RTL-T because of the features on the truck. After the test drive, we went to Jays office to negotiate the price. I had checked the value of my trade in pickup on KBB.com and Edmonds.com. After talking with Jay we agreed on a trade in value and a price on the Ridgeline. Jay was up front and fair in the negotiations with no pressure. It was a nice experience. We went to the finance guy (LaMarcus Thompson, I think) in the back office expecting a high finance rate but he had one from a local Credit Union that was comparable to the one from our Credit Union. After signing the papers, Jay took us to our pickup and spent walking us through the video dash board as well as the Navigation/Audio video screen. He sat in the back seat and made me push the buttons so I learned what each did. He also explained to me what I was doing in a fashion that made sense and I understood. This was excellent because the screens have many menus and can be complicated to work through. Jay also called us a day or two after we left the dealership to see if we had questions.
Approximately a week after our purchase the dealership had us back for pizza and a meet and greet with the Parts Dept. and Service Dept. They explained how the service light in the truck works and what we should do when it comes on. They answered any questions the group of about 20 people had. I was impressed with the dealership taking the time with their customers to make sure they are satisfied.
"Jay is the best! "
I just want to say that I’ve bought several vehicles over the past few years and the professionalism that Jay exhibits as a salesman was very impressive. He was patient with me and the numerous questions that I asked. He also went over every detail about the car. I’ll come back to this dealership again just because of him and his friendliness!
"Best auto shopping experience!"
Jay was great to work with. He was very hospitable, knowledgeable and up front. He found exactly the car I wanted and worked with me to fit it in budget. I would refer anyone to see Jay and pay Airport Honda a visit if they are in the market for a car.