Dealership Experience
5 yrs, 7 mos
Industry Experience
32 yrs, 6 mos
Languages Spoken
English
German
4 Reviews
Write a Review4 Reviews of Jay Helbert
September 29, 2023
The reps were friendly and straight forward with answers to questions. Have purchased here before and would recommend to friends. I like the straight forward pricing. to questions. Have purchased here before and would recommend to friends. I like the straight forward pricing. More
Other Employees Tagged: Raul Cruz, Isabella DeRita, I think this was the managers name. He was nice. The pic would help
June 22, 2023
DO NOT BUY YOUR CAR FROM HERE EVER! ! We talked to Gamaliel Benitez about a car we were interested in. We live in San Antonio and told him we were 5 hours away and willing to drive for t ! We talked to Gamaliel Benitez about a car we were interested in. We live in San Antonio and told him we were 5 hours away and willing to drive for this car but wanted to confirm it was ours before making the trip. He said it was and gave us his word, pulled our credit and took a $1000 deposit. 2 hours away, the manager Steve, calls us to let us know they sold the car and had absolutely no remorse and basically said we will give you the deposit and didn’t even offer to show us any other deals since they already pulled our credit!!! We have called multiple times to talk to Steve and he is ignoring our calls now. Please don’t come here, they have absolutely no human integrity. More
Other Employees Tagged: Jimmy Hall, Gerald Whittington, Matt DeAnda, Melissa Green, Gamaliel Benitez , Daniel Guzman, Nick Hyathan, Ray Monks, Michael Mullens
June 01, 2023
Town east ford was fantastic! Loved purchasing my new 23 bronco. They made it so easy Farlie informed me on how to handle every aspect of our purchase. Kurt Jones really helped ou Loved purchasing my new 23 bronco. They made it so easy Farlie informed me on how to handle every aspect of our purchase. Kurt Jones really helped out with my purchase and i am forever grateful More
Other Employees Tagged: Farle Lutian, Anuj Singh , Kurt Jones
April 29, 2022
Bought a new car. Great deal. However at the 1k mi oil change a tire was dropped on my car and dented the top of the passenger a frame. Instead of replacing my newly p Great deal. However at the 1k mi oil change a tire was dropped on my car and dented the top of the passenger a frame. Instead of replacing my newly purchased car, they offered to fix under covers without insurance. Not very confident that it will be fixed correctly nor would I have recourse for subsequent fixes which require time, effort and possibly money. If you stand behind what you sell and want repeat customers, you would go above and beyond to make it right and not offer excuses. More
Other Employees Tagged: Matt DeAnda, Terri Scott , Craig South, Marc Sutton