"Highlander - Frye"
Fantastic service and attention. Great experience all around. This is our second purchase and we will recommend to other family and friends. Thank you for working with us
"5-Stars and More!!!"
5-Stars and then some!!! The folks at North Charlotte Toyota are 1st Class for sure. I was on a mission for the best deal on a new 4Runner and visited a couple of dealerships. But after being greeted by Cameron the Product Specialist, I knew this was the best spot. He showed me a few vehicles and there was zero pressure. Just product knowledge! Great Job Cameron! Then I was introduced to the Sales Specialist, Jay Myers and he helped me structure a deal on the vehicle I wanted within realistic terms. I wanted the vehicle but wanted to take a night to discuss with my fiancée and to my surprise. Zero pressure! (Unlike others) Next day, I got a follow-up call from the General Sales Manager, Nate Richards. We hit it off because of course he wanted to earn my business but was professional and once again no pressure. We negotiated a few minor items and I felt like it was a Win-Win for all. I returned to the dealership and Chris Wickson greeted me and showed me the service department. And then finalized my paperwork with Corinna Arment. She even did a final walk around on my new 4Runner. Installed my upgraded all-weather mats and paired my phone. WOW, just wow!!!! These folks are the real deal. Save yourself some time and just start with them first. They Get It!!! Car buying the way it should be. Great Job North Charlotte Toyota. I will be back and 100% will recommend you all to anyone looking for a new Toyota!!!
Overall the experience was fantastic. Jay was polite and personable. I really enjoyed getting to know him. Randy helped get the paperwork done in no time. A great team.
"Nice car, poor customer service "
My son really liked the 2013 Camry he bought. However when the product specialist tells you the car has floor mats and a 12 month or 12,000 mile warranty up front and then are told something completely different when signing all the paperwork that is wrong. Very disappointed in how his was handled by the salesman. No floor mats and the warranty was cut in half!!!
"Professional, courteous, thorough"
- Tasha C.
All the sales experts were very knowledgeable, professional and made the car buying process very smooth & worry free. I would recommend them & plan to continue doing business there in the future.
Other Employees Tagged:
, MIKE ( CAN'T REMEMBER LAST NAME)