Bought our 4th Ford truck from Anderson Ford yesterday, I can't say enough about how we are treated, always, always gracious, friendly, takes time with us, no rushing. This is how we are treated every time, from our sales person Bernie, who has become a friend these past 18 years to the people who service our vehicle. They really do care, Thank you all.
Always very easy to purchase a vehicle from Rock River Ford when there are salesmen like Bernie Krowczyk. He listens to my needs and works to exceed my expectations. He is not just my salesman but he has become a trusted friend.
You would think for being a decent-size dealership that when your car is under warranty and it has to stay at the shop to get fixed that they would have enough loaner cars for people to use. I believe the service lady told me that they only have two. You would think that for every spot they have in the shop to fix a car that they would have a loaner for that spot. And this isn't the first time that I don't get a loaner car. So don't expect to get one if you're going to leave your car there for a couple days to get fixed.