"Very pleasent,it "
Great experience, Jeff was great to deal with, very helpful, found the vehicle we wanted
got it in 2 days. we couldn't be more happy with the entire experience.
"Great In-and-Out Experience"
Went in knowing what I was looking for. Looked at different dealerships and called around and they offered the best price. Had done work with before, and this experience was just as satisfying. Very easy to talk to. Very knowledgable. Makes for a very stress-free experience.
- Debbie Mae
Not salesy at all. Very pleasant. We could tell right away that he is a Christian. He didn't have to tell us, you can just tell by his actions, that he is a caring man. He was more interested in us than in the sale. He seemed to truly care about people. This is the second vehicle we have bought from him. When we purchased our F250 last year, we knew we would come back to Jeff if we needed another vehicle.
- Escape driver
We have leased Ford Escapes through Jeff Chesser twice already with Mike Castrucci Lincoln and Ford of Alexandria, and it was time to renew our lease for a third car. Another Escape, of course! We made an appointment with Jeff for a day convenient for us, and he was waiting for us at the dealership with a few Escapes all ready for test drives, and quickly found some more per my color requests. He even suggested that we might be interested in another make, a hybrid, but we wanted to stick with the Escape. He managed to keep the terms of our lease the same, and we drove home in a 2018 slightly upgraded model within an hour and a half. The paperwork and our existing plate transfer was quickly done by their very efficient finance department. We were also introduced to their maintenance department...great idea! We will be happy to continue doing business with Mike Castrucci, Jeff Chesser and Ford for years to come.
"Great internet prices"
Recently purchased a 2017 Ford Escape from salesman Jeff Cheser. Very friendly and knowledgeable person. Was going to look at other dealerships, but with the internet pricing there was no need to. Reasonable price for a great looking car.
"Great customer service. Jeff made sure I got what I needed"
Been cars there in past.
Jeff Chesser very honest person going out of his way to make expirence a good one. Found the right car for me.
"Highly recommend Jeff Cheser"
I purchased a 2016 Ford Edge at Castrucci Ford in Alexandria with the help of Jeff Cheser. Jeff was the first salesman I spoke to when I began my search for a new car. He was super informative but never pushy during our encounter. I continued my search but when I finally decided on a car, I returned to Jeff to make the purchase. I want to know the options that exist and make my decision after careful study. Jeff provided those and I would certainly contact Jeff if I ever had need of another vehicle.
"Jeff Cheser is the best there is in car sales"
I have purchased 5 autos from Jeff in the last few years. Jeff knows his product, helped me pick the best car for my families needs. I have stayed with the Ford/Lincoln brand because they are great cars but the attention to detail and service has kept me coming back to Mike Castrucci Ford of Alexandria!
"Excellent service in all areas and excellent Reps."
I have purchased several cars over the years from this dealership and have always been very pleased with the purchase experience as well as the service area. I have always dealt with the same sales rep and been very pleased. I also have been very impressed with the management.
"Great Customer Service"
Jeff Cheser is a great car salesman. He answers all my questions and works with me through the decision process. Front door service to greet me and acknowledge me when I am in the dealership. Always asked if there was something I wanted to test drive while waiting for my car to be serviced. This is our third car purchase with him. Wonderful to have a guy that directs me to the right path for my wants and needs.