We have been doing business with Marshall Motors for 30 years. We are always very happy with the sales dept. and the deal we get at Marshalls, time after time. They always find exactly what we want at the best possible price. The service dept. always does a superb job after the sale. That's why we keep coming back!.
John did a great job of getting all the information to the questions I asked. I usually get anxious spending the amount of money it takes for a vehicle but he made it a fun and good experience. Everyone was nice including the sales managers and the general even introduced himself to me, which I was impressed with. The only thing I would have liked better is the negotiations experience. I felt like I was being kept in the dark and they wouldn't talk numbers for awhile and in the end this caused a tiny misunderstanding. This is just a personal opinion as I am a numbers person and it is a big commitment.
- Granny Sandy
I phoned Marshall Motors one afternoon and they had an Altima on my drive that evening. Jeff listened to my requests for accessories on a car and found just the right one for me.
"Knowledgeable, Honest Sales Staff"
- Aaron Betz
Arthur was extremely helpful and understood our needs. He worked well to get us the best deal for our trade and we paid a very fair price for our purchase.
"Quick. Painfree. Very pleasant. "
This was by far the best experience I have ever had with buying a vehicle. Started out looking for a van and ended up with a GMC Acadia Denali. Ryan was such a trooper. He drove me around in every vehicle I liked since my husband was unable to join me. He gave me his honest opinion and was very knowledgable. His manager, Jeff, was available morning and night and was very accomodating. What an awesome experience! We were able to get in and out in less than 2 hours and we got a really great financing deal. Thanks again for all your hard work guys!
"A great experience in buying my new car. "
- RLou Wilson
They were helpful in finding the right car for me. Answered all my questions and showed me all the special features and how to use the electronics on the car. Made my buying a new car a pleasure. Thanks for all their caring.
"Great customer service"
Arthur, our salesperson, was excellent. He was knowledgable about the vehicle. He allowed us the time and patience to make a decision over several visits. He worked hard to find us a competitive interest rate.
"DEAL WENT WELL, EVEN, AT A DISTANCE"
I located the Nissan XD pickup truck I wanted at this dealership. Both Sean and Jeff from sales dealt fairly and were very patient. I got the deal I wanted. Since I live over 500 miles away, we did the whole deal by phone calls, email, and texting. When we came to an agreement on the deal, the purchase was completed by overnighting all the required forms. Couldn't have asked for more...the Marshll guys really came through. Wayne and Sunny also assisted and helped make the deal happen. Looking forward to meeting all of them when I go to get the Titan XD next month. Will definitely deal with Marshall Motor Company again, and I encourage you to shop for and purchase your next vehicle there. .
Other Employees Tagged:
"Gave me many options of great deals! "
Chris and Jeff worked hard to help us to find the right deal that worked for us. I told him what my payment needed to be and he nailed it and w as s under. They didn't give up on me making a decision. While we were waiting the other staff also made sure that we didn't need something to drink or eat. 5 big stars with class! Thank you Chris, Jeff and Jeremy! We drove from Huchinson and got great service!