"2016 Mini Convertible S"
Bought a used Mini from the dealership which is probably an odd car for them to have but had a good experience. Salesman Jeff Mendez went to bat with our offer to the sales manager and with a little back and forth I think both parties were happy. We are from Canada and they were very familiar with doing transactions with snowbirds and even had an insurance agency that helped get insurance quotes with foreign driver's licences. When we got home we found the a/c was not blowing cold air... its a convertible, who checks the a/c? A quick call to the sales manager Zack Blaugh got us introduced us to the service manager, Toby Grey who had it fixed while we waited. They were very apologetic that it happened but most importantly it was fixed as quickly as possible. They explained they recharged the a/c and pressure tested the system and could find no leaks which gave us an extra level of confidence in the purchase. Thanks for making it good.
Our experience at Wilde Jaguar was next to perfection. Our Sales Rep was Bryan Miller and he definitely went the extra mile to obtain our business. Bryan was very responsive to all of our needs and made the transaction extremely smooth and pleasant. All of the employee's at the dealership including Jeff and Fernanda were extremely helpful. I would highly recommend this dealership to anyone! Thank you Wilde Jaguar.......loving my new ride!