Jeff Smith | Page 12

Great experience. Very personable and probably the less stressful experience have had buying a new car. Will definitely return when ready to buy again. Definitely recommend to family & friends. stressful experience have had buying a new car. Will definitely return when ready to buy again. Definitely recommend to family & friends. More

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Jeff Smith is a car selling rock star! He made buying a car FUN!! I felt like he listened to my needs, acted in my best interest and treated me with respect. I bought this car for my 16 year old daughter a car FUN!! I felt like he listened to my needs, acted in my best interest and treated me with respect. I bought this car for my 16 year old daughter and I felt it was important for her to be a part of the process. It was the simple things she noticed as a 16 year old. Here are her comments: - " wow, I can't believe they let you drive the car without them in the car! They really trust us" - " Jeff talked to ME and listened to me" - " I like this place better than all the rest momma" It is the little things that make the biggest differnce. Jeff made new customers for life. I appreciated his follow up with me and how quickly he comminicated with me. He was calm, easy going and a true delight to work with! I must also say that Kelly was a delight to work with as well. His charm, charasmatic personality and right hook instantly put us at all ease. (joke! he will get it) After we decided that we would buy the car - I dreaded the whole finance part. I absolutely HATE going into the finance man's office. I hate the pushy in your face approach tactics that most dealership deliver. I was in total shock from the moment Tut came and got me from the waiting area. He was friendly, funny and energetic. I said - I want GAP and thats it. He didn't put the hard sell on me to get other bells and whistles and I truly appreciated that. We were litereally in and out of his office in less than an hour. I am still in shock at the FUN we had in his office. I mean who can say they ever have fun in a finance office! Well I can! and I am sure everyone that has had the pleasure of working with Tut can too. I don't know if Mr. Sam Pack reads these surveys - but I want him to know that he should be incredibly proud of his staff in North Richland Hills. They truly carry out his vision of excellence. Thank you for the pleasure of doing business with you and for making my little girl's dream of owning a Mustang come true! Thank you so much! Jennifer Huie More

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Honest and professional as well as efficient service! Jeff and heather smith make a great team! We recommend five star ford to all our friends! They came highly recommended by USAA as well. Jeff and heather smith make a great team! We recommend five star ford to all our friends! They came highly recommended by USAA as well. More

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jeff and heather were the best, i was a first time buyer and they answered every question i had no mater if it was small or big. if they did not know they went and found the answer for me and got back to me and they answered every question i had no mater if it was small or big. if they did not know they went and found the answer for me and got back to me fast. More

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I went to Jeff with questions about new vs. used he had good reasonable answers that helped lead us to a new Fusion. Jeff and Heather were wonderful to work with and will do it again when the time comes f good reasonable answers that helped lead us to a new Fusion. Jeff and Heather were wonderful to work with and will do it again when the time comes for our next purchase. Brad and Jane Higgins More

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The experience was quick and easy. Usually it takes 3-4 hours after you have picked your vehicle to get around to signing the paperwork; however, it was only around an hour to finish the paperwork. It was hours after you have picked your vehicle to get around to signing the paperwork; however, it was only around an hour to finish the paperwork. It was a quick and very pleasant experience. More

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We have dealt with this dealership for a number of years in regard to sales and service of our cars. The employees listen to us and endeavor to meet our needs. Jeff and Heather listened and found us vehicle in regard to sales and service of our cars. The employees listen to us and endeavor to meet our needs. Jeff and Heather listened and found us vehicles that matched our needs and budget. More

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This is my 3rd time to buy a truck from this dealership. Everyone is very friendly. Jeff Smith is great in sales! Always tell other people and recommend buying from this dealership. Everyone is very friendly. Jeff Smith is great in sales! Always tell other people and recommend buying from this dealership. More

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I had a great experience purchasing my new vehicle. From the moment I walked into the showroom, met by Jeff Smith and from picking up my vehicle. I felt like I was treated like I has his attention to myself the moment I walked into the showroom, met by Jeff Smith and from picking up my vehicle. I felt like I was treated like I has his attention to myself. I will tell others about my buying experience. More

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Jeff has been very helpful in assisting us in finding a new (used) car. He was very diligent at keeping a look out for the perfect car and calling us to let us know when one came available. Jeff was alway new (used) car. He was very diligent at keeping a look out for the perfect car and calling us to let us know when one came available. Jeff was always willing to do what ever it took to make us happy and feel comfortable with our decision. We never felt pressured at any time. The experience was great. More

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