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Thompson Chrysler Dodge Jeep Ram of Baltimore
Baltimore, MD
2,098 Reviews
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2,098 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore
April 07, 2023
I bought a used vehicle here,within months it started consuming lots of oil, I took it to the dealer where they only performed oil changes, never once they took me serious, My car engine died 2 years la consuming lots of oil, I took it to the dealer where they only performed oil changes, never once they took me serious, My car engine died 2 years later, please dont buy any vehicles here. I tried to get it fixed under warranty but they said there was nothing wrong with the engine. This dealer sells bad vehicles, do not buy here, they won't honor the warranty More
by irvin.folgar
Verified CustomerEmployees Worked With
Jim Umpleby, Art Bush, Joe Sweitzer, Jeff Tenebaum, Devon Duncan, Greg Chilton, Andrew Robicheaux, Kristin Mullins, Caleb Thompson
Helpful December 01, 2020
excellent service and good customer service I recommend them the service is first class and guaranteed I recommend them I think I am going to recommend them to my friends them the service is first class and guaranteed I recommend them I think I am going to recommend them to my friends More
by bennydi09
Employees Worked With
Devon Duncan
December 01, 2020
Got me in and out so quickly I was very thankful and impressed! Will definitely come back again when I need service. Thank you for your help! impressed! Will definitely come back again when I need service. Thank you for your help! More
by PAMC
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan
December 01, 2020
Good service always for my oil changesAlways let you Good service always for my oil changes Always let you know when service is needed and required. Just a good overall company. Only had good experi Good service always for my oil changes Always let you know when service is needed and required. Just a good overall company. Only had good experiences More
by JEFFREY.DESHIELDS
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan
December 01, 2020
Amazing service as always when I go to the service department. The are always kind and friendly and always tell me about how long it takes for my vehicle to be serviced department. The are always kind and friendly and always tell me about how long it takes for my vehicle to be serviced More
by SAMBNC
Employees Worked With
Jim Umpleby
November 25, 2020
Matt was very helpful and friendly. He answered all my questions. Also I would like to thank Mel for taking care of me with my paperwork. questions. Also I would like to thank Mel for taking care of me with my paperwork. More
by LOVEBLC4
Employees Worked With
Mel, Greg Chilton, Matt Lepke
November 25, 2020
I bought my jeep in for service and Jim said it would be ready in about 6 to 7 hours, by the time I got to work he called and told me my jeep was almost ready so I got a ride back over there and my car was ready in about 6 to 7 hours, by the time I got to work he called and told me my jeep was almost ready so I got a ride back over there and my car was ready and the problem was taken care of. I go to jim everytime and I always leave there smiling. Jim asks questions like how's my family and is there any other problems he can help me with, he treats me like I'm family not just another customer. More
by Skepster
Employees Worked With
Jim Umpleby
November 24, 2020
This was by far the most enjoyable car buying experience that I have ever had. Everyone was extremely professional and there was no high pressures sales tactics, what-so-ever! Charles Cadden and Art Bush that I have ever had. Everyone was extremely professional and there was no high pressures sales tactics, what-so-ever! Charles Cadden and Art Bush were a pleasure to work with. More
by mattgurka
Employees Worked With
Greg Chilton, Charles Cadden
November 24, 2020
Excellent service as always. Properly fixed no call back needed and done! I've had made 2 appointment to fix a broken headlight at another dealership with in 1 month and they never fixed the problem properl needed and done! I've had made 2 appointment to fix a broken headlight at another dealership with in 1 month and they never fixed the problem properly. This dealership found the actual problem and fixed it properly! Thanks again! More
by DQGREEN04
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan
