"2018 Ford Explorer "
- Laurence Burrows
Excellent dealership all the way around!!! Everyone is so helpful and knowledgeable about the Ford products. If there is something that one does not know about they will immediately get the answer for you. I have been buying cars and trucks from them since 1994. I am from NJ but throughly enjoy my trip up there and the warm relationship that has developed over the years. I recommend Lombard Ford to my family and friends.
Lombard Ford is top notch! Mark the salesman always goes above and beyond to take care of my car and truck needs. I have purchased many vehicles from Lombard Ford and the process is always absolutely painless and enjoyable. So quick and professional. I always feel like family here from the sales department to the service and parts departments. I would recommend Lombard Ford to anyone who is looking for a new or used vehicle.
"Outstanding customer service"
I started my search for a new Ford Mustang GT convertible with a local dealer who blew me off. This sent me shopping, 2 years earlier when I purchased my Fusion Hybrid this same dealer quoted me a ridiculous price on my Ford ESP plan so I purchased one online from Lombard Ford. So I went online again and found that Lombard Ford is the Mustang King, looking through the Mustang Coral I fell in love with a 2017 GT in grabber blue factory car. Next I spoke to Steve Weir who was friendly, knowledgeable, and professional. I drove 1 1/2 hours to Barkhamsted to finalize the deal, upon entering the showroom I was greeted by Steve and experienced the most comfortable sales experience ever. Lombard Ford even agreed to store the vehicle unitl Spring and Mr. Lombard explained to me how they keep mice out of the storage area and then offered me a deal on a performance exhaust which I took. I was charged the internet price on the vehicle and there were no gimmicks. My salesman Steve Weir, business Manager Mike Mans and Lombard Ford are the best. Thank You.
Service at Lombard is always a pleasure. Never any pressure to perform work that is not needed The work done is always explained very thoroughly.