Jeff Wilson

BEST xxxx DEALERSHIP AROUND!!!! I purchased my 2017 QX80 from Martin Milton in August 2018. In November 2019 I had to have repairs on the vehicle due to frame damage neither I, nor I purchased my 2017 QX80 from Martin Milton in August 2018. In November 2019 I had to have repairs on the vehicle due to frame damage neither I, nor the dealership were aware. After having the repairs completed, the body shop informed me that this condition would persist due to the frame damage which had not been on the Carfax report that my salesperson (Jeff Wilson) provided me. They shared further that in order to correct the situation so that it would not recur, I would have to have the damage to frame repaired. They recommended that I take the vehicle back to Milton Martin - where I had purchased it - and make them aware of the situation and ask that they correct it. And, if they would not, they (the body shop) would correct it for me - at cost, of course). Though apprehensive [that Milton Martin would own this issue and correct it] I drove back up to the dealership and presented my circumstances to Mr. Mark Boggs, General Manager. I was pleasantly surprised - at the integrity and willingness to address the issue! After having spoken with Mr. Hinsman - 0ne of the managers - who promised me he would push the matter up to his General Manager, I honestly did not expect the forthrightness with which Mr. Boggs approached the matter. When I arrived on Thursday morning, Mr. Boggs, accompanied by Mr. Jeff Wilson - the salesman who sold me the vehicle - asked me to come into his office. As we sat, Mr. Boggs asked outright, "Mr. Jackson what are you looking to be done here?" To which my response was very simple and direct: I bought the vehicle I searched for through my bank (USAA), it's what I wanted and I just want it to be repaired properly. Mr. Boggs response was music to my ears! He immediately shared that the info we received when the original Carfax was pulled as I purchased the vehicle did not indicate any damage to the frame - or, for that matter, no damage was reported at all - and as such, he felt compelled to see what they could do to address the matter. I was relieved! I had it in my mind that I was in for a long and arduous endeavor to have my vehicle properly repaired. Mr. Boggs, Mr. Pinson, Mr. Wilson - you gentlemen have definitely left an impression with and on me!! If ever USAA should point me in your direction again to acquire the vehicle of my choice - I will happily drive the 64 miles from the ATL to acquire it. YOU GUYS ROCK!!! SEMPER FI!!! More

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Buying a New 2019 I emailed dealer exactly what I wanted. And we spoke over the phone. This was 12-12-18. 12-14-18 no price and when could I come in? Why? They did I emailed dealer exactly what I wanted. And we spoke over the phone. This was 12-12-18. 12-14-18 no price and when could I come in? Why? They did not have the car. Then salesman emailed me this: :As a way of making this experience as "hassle free" as possible, I would like to know if there are any "must have" options you are looking for? An example of this is a specific Color, Leather, Navigation, etc?" What options? Civic Hatchback Touring in Black. All options are dealer added. And I told them on the phone. Then 12-17-18 he sent me the pricing for a 2018? Really. I also got emails from other salesman what do I want? I called Gwinnett Place Honda and got the pricing the same day. Other dealers I waited at least a week. Normally, I order a car just like I want and I wait. All I wanted was a price and when it might be available . I am a professional CPA/CGMA. More

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The BEST customer service....during and after the sale! I highly recommend Milton Martin Honda. Easy process before, during, and after the sale. Jeff Wilson took care of me! No high pressure....just willin I highly recommend Milton Martin Honda. Easy process before, during, and after the sale. Jeff Wilson took care of me! No high pressure....just willingness to help me get the car I wanted. Service Department has been great to work with as well. Very professional organization. Mark Boggs, you should be proud of your team! More

by LaKeta Cathey Verified Customer Verified Customer

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I had another great experience with the company Jeff is so helpful and thorough. He makes the stress disappear in buying a car. He even follows up to ensure that you are enjoying your new car. Is al Jeff is so helpful and thorough. He makes the stress disappear in buying a car. He even follows up to ensure that you are enjoying your new car. Is always going the extra mile to be helpful for anything that might develop in the future. More

by Mollye Verified Customer Verified Customer

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Great experience on a lease Jeff Wilson did a great job of working with me to find the exact CR-V that I was looking for at a price that made sense. All of the lease paperwork w Jeff Wilson did a great job of working with me to find the exact CR-V that I was looking for at a price that made sense. All of the lease paperwork was already ready by the time we got to the dealership. The process was smooth and easy and quick. We loved the experience and the CR-V! More

by sandi4 Verified Customer Verified Customer

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Good experience. Salesman worked with me on my terms without harassing me to buy more than I could afford. Went the extra mile to be sure I was satisfied. Salesman worked with me on my terms without harassing me to buy more than I could afford. Went the extra mile to be sure I was satisfied. More

by protohousehold Verified Customer Verified Customer

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Great customer service! My experience was great! Jeff was amazing! He answered all of my questions right away. All of with took place via email or text message. My experience was great! Jeff was amazing! He answered all of my questions right away. All of with took place via email or text message. More

by ashleemarshall7 Verified Customer Verified Customer

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Arrogant very rude, and terribly unprofessional Susan Githens was screaming at me about not presenting my oil change card, at the time of my arrival. Sales associate from maitnence told her yes ma'a Susan Githens was screaming at me about not presenting my oil change card, at the time of my arrival. Sales associate from maitnence told her yes ma'am she did when she arrived. He was the only professional employee present. Unprofessional and very disappointed with Milton Martin Honda in Gainesville Ga, as we were lied to by almost everyone there, David Dingler was supposedly a boss, however was very rude and didn't have a business card. We were lied to by Jeff Wilson, he lied to us in April to make a quick sale, we specially asked if the used car we were buying was a certified pre owned vehicle, and he said I'm not sure let me go check, and came back out with the keys and told myself and my husband that it was indeed a certified pre owned vehicle, so I got into the car and test drove it with Jeff, he then told my husband and I that he didn't care nor was it his problem as he did not sell us the car!! Yes he did, and I've got paperwork to prove it with Mr Wilson's signature on it!! Sadly I was sold a piece of crap, with a list of problems already, sold to us under false pretenses and lied to repeatedly by Jeff Wilson and David Dingler!! They even questioned us as to why would we buy the extended insurance!! Wow!! So glad I did buy the extended insurance, as there are so so so many problems that need to be fixed, we've only made 1 car payment, And we had such a horrible experience with our Milton Martin Honda mile club card, it's a shame that the card states that it's only valid at the Gainesville location, as we were treated so poorly, by supposed to be professionals, that we trusted, and just took out a 5 year loan with!! More

by amanda_swearingen3018 Verified Customer Verified Customer

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Milton Martin is the best dealership I have ever worked with I have been very impressed with the service I have received. I have said it to everyone, because the service was so bad, but Lake Lanier Mazda is HORR I have been very impressed with the service I have received. I have said it to everyone, because the service was so bad, but Lake Lanier Mazda is HORRIBLE. I am VERY frugal, and I lost money on my trade just to get away from them. I wouldn't but a bicycle from them. However, I have bragged to everyone about Milton Martin Honda. From my purchase to the service department, everyone has been more than helpful. I will definitely buy another car from you one day. Jeff Wilson was my salesman, and Shane is the one I deal with in the service department. I feel like I have my own personal consultant in Shane. Trust me, he knows me well. I would like to take this time to thank you for being so easy to deal with and so helpful. More

by Econoley Verified Customer Verified Customer

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Our experience was great and painless. Milton Martin's Jeff worked with us to make sure we got the features that we were looking for in a car. He made sure we understood all the features. H Milton Martin's Jeff worked with us to make sure we got the features that we were looking for in a car. He made sure we understood all the features. He even took the time to help us after we had purchased our car. They are really concerned about what fits your needs at Milton Martin. They never rush you and take the time to answer any concern you might have. More

by sncrumley Verified Customer Verified Customer

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