"Highly recommend Brian Fernow and Younger Toyota"
Brian helped make our car purchase so much easier. He took time with us on the test drive to be sure that we saw all of the safety and features of the car. He also took time after I purchased the car to help download apps and set everything up. I highly recommend Brian, and also Jeffrey Cross who helped get me through all of the paperwork. They are both professional, friendly and care about the customers.
"Would Recommend Younger to everyone I know"
As a first time vehicle buyer, I cannot begin to express my happiness with my experiences with Younger. Between Shane as my salesman, Jeff in the finance office, and the rest of the staff, Younger really raised the bar for quality dealership service. Very helpful, easy to work with, and no wasted time haggling. I drove to Winchester VA twice in three days with hopes of sealing the deal on a Tacoma I liked there, but things did not work out. I came to Younger just to try my luck, and Shane was straight to the point. We hit a number that i could manage, and the team took care of me from there. I will be recommending Younger to everyone I know! Thank you Younger!
Other Employees Tagged:
, (I apologize if I did not remember the correct names that follow) Denny in service for tonneau cover installation, and Ron in service for cleaning and waxing truck after I purchased it
"Ecellent vehicle purchase experience"
This is the second purchase that we have made from Younger with Mara Myers being our salesperson for both purchases and Mara is outstanding! She ensured that the we were taken care of through the entire purchase process with excellent customer care.
Jeff also made the experience pleasant by ensuring that the financing was smooth and effortless.
"New Tacoma, no hassle."
- Tacoma Kid
Recently purchased a new Tacoma from Tanya. She was very helpful and knowledgeable about the vehicle. She was easy to work with and did not pressure me in any way. The paperwork process, although lengthy, went smoothly. I would buy another vehicle from her again.
"Younger is the greatest dealership "
I will never go through any other dealership. Our family has purchased several vehicles from Younger and it is, hands down, the best customer service ever!
"Absolutely the best! Only dealership I will ever use. "
- Frank 47
Brian, our sales person, was very helpful in every way. From matching needs and wants in a vehicle to affordable financing and everything in between. Everyone we met with at the dealership met and exceeded our expectations by far
"Couldn’t be happier "
Very Attentive salesman, he worked really hard to get me what I was looking for! He was very patient worked with my work schedule to get me into the car I wanted!! I didn’t feel like he was the average car salesman I’ve had in the past he was awesome!
"Major disappointment. Would not recommend. "
I was sold a accessories for my vehicle that do not fit the truck. It was a package deal for me and now they cannot fulfill their portion of the deal because the accessories are not compatible. This was not shared until service attempted to install the parts. I am demanding a refund for the parts. They should offer to buy the vehicle back since they cannot uphold their portion of the agreement made upon purchase. Very disappointed and will never purchase from again. I would not recommend this sales team to anyone.
I called earlier in the day and asked for a price. Chris quoted me a price over the phone. When I arrived at the dealership Louis met me at the door. He informed me that the price I was quoted was wrong, that it was on a different model. I explained I had a bad experience at the dealership before,and I have bought 6 other Toyota vehicles since, but not at there dealership. So they decided to stand by there quoting price . I found everyone great to work with. Thank you all for a great experience !!!!
"Kudos to Jon Tydings for being.an excellent salesperson. "
- Lisa Shaw
Just want to give Jon Tydings an A+ for Customer Service!And also Thanks to Stanford, Jeff and Matt for for their Great Service too!Richard and Lisa Shaw