"Outstanding Customer Service"
Luis Crespo met up with us right away and made us feel at ease as we felt like we had come to the right place. Luis was very helpful, attentive, and honest with us. We would not hesitate to refer friends and family to Luis and the Bozard family. I left the dealership with exactly what I wanted and was satisfied with the sale. We will be back and will ask for Luis Crespo when we return.
This is our second vehicle to purchase from Bozard, and we have been thoroughly pleased with our experience! Jena was awesome and helpful to work with! We would encourage anyone buying a car to check out Bozard and Jena!
"Best truck purchase experience "
Jena was great person to work with. She did all the work. I was able to close my deal without leaving my house. She delivered the paperwork and delivered my new truck. She has earned my future business and look forward to visiting the dealership for service work. Thanks for everything you done.
"Can not ask or expect more!"
There are dealerships, and then there is Bozard. There are places you visit that stand out due to the top notch training and the hiring of the best employees. Bozard is leaps and bounds ahead of almost any dealership.
"Hassle free, professionalism and courteous."
Hassle free, courteous and exemplary professionalism by all. Not a fan buying vehicles due to stress level and haggling, however, this experience was the best yet!!
"Great people "
Would highly recommend them. Sales and finance were easy to deal with and were knowledgeable. Jena was very helpful with the technology of the vehicle.
"Buying my new Ford Ranger "
I had been searching dealerships for prices on the new Ford Rangers because they seemed the best fit for me! Comfort and towing with a absolutely beautiful vehicle! My saleswoman was Jena and I brought my last vehicle from her! Takes a lot of time finding just what you ask of her! She found everything I asked for and it was beyond my expectations! Beautiful vehicle and the Finance manager worked with Jenna to get my whole package together and everything was explained perfectly ! The best vehicle buying experience that I ever had! They made sure every promotional discount that I qualified for I received! Love my Bozard Ford experience! Love my new Ford Ranger Sport package!
"Found my Unicorn!!!"
Well - we bought our first truck 6 months ago for my hubby at Bozard with the help of Jena Thomas. The experience was so smooth that when I decided to buy a new truck Jena was who I wanted to deal with. Before making the trip to St Augustine we did visit other dealerships to see what I would like and just didn’t find what I was looking for. And the pressure was so intense and at the same time unhelpful! I had something very specific in mind and Just wasn’t willing to settle for anything less than my Unicorn! I say Unicorn because that’s what we started calling my truck as the dealerships we spoke to said what I wanted was rare and unrealistic! I’m a short girl with short girl problems and knew that I wanted a supercab not a crew cab as I was more comfortable with a supercab- but needed a 5.0 engine with certain features that were important to me! Sales people were trying to get me to settle for less than what I wanted over and over again. So we went to see Jena !! We thought we should stick to used and Jena was patient as I tried out several vehicles and found what I felt to be my fit! Well - almost ... right truck - wrong motor.. we were discouraged - but Jena said give me a minute and left to speak with the manager. After a few minutes she came back with the spec sheet for my Unicorn in a brand new 2019 truck. We were anxious that it wouldn’t fit into our budget - but Bozard miraculously found my truck within our budget BRAND NEW! Now this is my very first NEW truck and I was A nervous nelly! Especially as the truck would have to be acquired and brought to Bozard - but again they made it all happen! Another late night purchase from us keeping Jena late- sorry again Jena! And I have an awesome maintenance program & warranty giving me peace of mind on my Unicorn! And Ricky our finance guy- TOP NOTCH! Thanks guys! And we’ll be back when hubby needs another work truck!!!
"Curb side service!"
- Peter Michael
This is the second vehicle I’ve purchased from Bozard in the last 4 years, and they couldn’t have made it any easier! I selected a vehicle over the phone, reviewing the online selections with sales agent Jena Thomas. She was very responsive through the process and by that very same evening I had my new F-150! Jena personally delivered the vehicle to my door, and took away the trade-in (which wasn’t the car I bought 4 years ago, I keeping that one in the family)
The sales and finance team at Bozard is and has always been a pleasure to work with, and their service department is always excellent and dependable. It is the best Ford dealership in the region...they’ve earned a loyal customer.
Other Employees Tagged:
"Bozard is the best!"
Jena was fantastic in getting me the car I wanted. Professional and easy to work with. Took care of everything and paperwork was done easily. Had my car in no time at all. Thank you! Thank you! Thank you!