Mazda of Wesley Chapel
Wesley Chapel, FL
1,542 Reviews of Mazda of Wesley Chapel
I couldn’t be happier with my latest experience buying another Mazda from Mazda of Wesley Chapel. Everyone I came in contact with was friendly and professional. The dealership is always clean, comfortable another Mazda from Mazda of Wesley Chapel. Everyone I came in contact with was friendly and professional. The dealership is always clean, comfortable and inviting. A very special shout out to my sales consultant, Charlie Epting Jr. Charlie went above and beyond showing me different trims of the CX 90. He spent hours going over all the features and options. He answered all of my questions and worked diligently to make sure I was happy with my choice. Charlie worked hard to make sure the purchase transaction was simple and even helped with transferring my belongings from my CX 9 to my new CX 90. I also had positive interactions with Abdullah Tamari during the actual purchase transaction. Abdullah was friendly and easy to talk to. He was organized and detail oriented. He took time and explained all of the specifics of the paperwork, ensuring that I understood exactly what I was signing. I have stopped at the dealership since my purchase and was warmly greeted by Charlie. He asked if I was still happy with my purchase and asked if I had any questions regarding my new CX 90. He reiterated that he is always available should I have any questions or problems with my new Mazda. I would not hesitate to buy another vehicle from Mazda of Wesley Chapel and when I do, I will look for Charlie and Abdullah to guide me through the process again. I could never thank them enough for their kindness, professionalism and time. Charlie and Abdullah are what makes customers want to come back! More
The Team at Mazda of Wesley Chapel is amazing! I want to thank Jaafar, Charlie, Rammie and Ben for making the deal happened. Charlie Epting, sales person. He is fantastic! He understands his cus I want to thank Jaafar, Charlie, Rammie and Ben for making the deal happened. Charlie Epting, sales person. He is fantastic! He understands his customers and goes above and beyond to provide all the knowledge and steps to drive and set the features of our new Mazda CX90. Charlie even help us with the insurance switching process. Charlie, thank you for being a great person and show us that you care about your customers and wait until the very end for my wife and I. Rammie Hamdan, Financial Department, He took time to explain every single document that we were signing. Rammie, worked so hard to get the numbers to work for us, he really showed us that he cares. We were the last customers in there and he never rushed us, he was pleasant, he had a great attitude and made us feel comfortable during the agreement process. Thank you Rammie for really putting your heart for your customers. Jaafar Harake, general manager. He was welcoming and respectful. Thank you Jaafar for overseeing the deal and working with your team to make our purchase happened. Ben Velez, sales manager. Thank you for agreeing with your customers and accepting our payment proposal. Finally, I just wanted to say how much of a great experience my wife and I had during the long process of purchasing our new Mazda CX90 and that is because Mazda of Wesley Chapel team made the difference. You guys all are a very professional team, top of the line. More
VERY AWESOME! !!! Charlie was terrific! Very easy to work with and very informative. Would recommend him to my friends. !!! Charlie was terrific! Very easy to work with and very informative. Would recommend him to my friends. More
When it comes to getting exactly what you want and finding you the best deal available there’s no better place to go than Mazda of Wesley chapel but you have to see Charlie because he is the absolute finding you the best deal available there’s no better place to go than Mazda of Wesley chapel but you have to see Charlie because he is the absolute best at answering all your detailed questions and helping you truly pick THE car for you. We bought two CX-90 2024 Phev premiums and we could not be happier with Charlie or our cars! This is our 3rd purchase with Charlie and we will never go anywhere else, he will go above and beyond to ensure you’re never settling and getting everything you want for the right price for your budget. If you are looking for a new car look no further and go talk to Charlie. More
This is my second lease from this dealership and both times I had a very good experience- negotiation process was quick and (relatively) painless and my salesman, Charlie Epting, was very helpful. times I had a very good experience- negotiation process was quick and (relatively) painless and my salesman, Charlie Epting, was very helpful. More
I planned on traveling several hours away to make a purchase. Erika pulled the keys to the vehicle to hold it for us. Karim pulled my credit and sent it to four lenders. After I was approved and stated purchase. Erika pulled the keys to the vehicle to hold it for us. Karim pulled my credit and sent it to four lenders. After I was approved and stated I would be traveling the next day, they sold the vehicle to an online buyer and never let me know. I understand that it is first come first serve in the auto business but why continue the buying process with one customer when it is already in progress with another. It is very frustrating and bad business practice when a customer is expecting a call back regarding the vehicle in a time sensitive manner and never receives a call back. More