"Long time customer Loves the service"
- 08 Patriot Love
I have been using this dealer for service for almost 11 years with the same jeep. They always fix it right and they fix it the first time. From complex repairs to the simple ones they have always been very helpful. Brent and his team really go the extra mile. They aren't pushy, but instead are very professional.
"Great service fixed the first time"
Dropping car off is best, nothing good comes to those that wait inpatiently. A busy shop because they do things right for you, I trust them
Always a friendly face!!! Staff is fantastic!! Would never go anywhere else!!!! Hands down, best service department around! Jeep up the great work!!!
A very satisfied customer!
"The most people friendly Dealership "
- Tyrone T-Fly
I bought my car from Eastern's Moters, but I wouldn't take it anywhere other than Heritage for service. They are the most people pleasing organization I know. Professional and friendly. Thumbs up yall from me....Thanks
"My Great Experience/ with The Advisors and work done"
I’m writing to Say that I am Very Satisfied with the way they have been handling my Issues for my Vehicle and my needs! Originally I had brought it in because sunroof had a big leak in one of the drains and caused damage to my headliner and sunvisor. They were able get Their water guy to fix drain and seal around sunroof and reseat the glass. Sadly my headliner was Unavailable to be replaced but had my guy clean it best he could. My car was in shop almost two weeks with getting that fixed then along with Tune-up, Oil change and tire rotate, Fuel induction service!!! The service Manager Brent Irvie worked greatly with me on cutting the cost on the Loaner to better price And He and my Great service Advisor helped with pricing and to Text me/Call 24/7 with updates!! My service advisor was Jerome Brown and he’s a great guy. Would like to say thanks again!! Also love the 24 month warrenty on there services.
I went to get my oil changed and my brakes serviced. The people there were very friendly and the service was great! I highly recommend.
"K. Timmons Personal & Professional Opinion"
- Tony T.
Service department Crew, particularily, Mr. Victor Clash & Mt. Brent Ivy, are always Professional, Respectful, Courteous, Competent & Patient. Assets to the Company & keys to your success
"Amazing Service as always! "
Great service as usual. Victor Clash really takes great care of his customers and get you in and out fast. The service department always runs efficiently. Victor was able to set me up with a new service program for my new vehicle and informed me that I was to receive oil changes as part of my purchase, this was not explained to me at the other dealership at purchase. Another positive experience working with Heritage Service. Service manager Brent Ivie took the time to come over and say hello while in service, just to make sure everything was running smoothly.
This place was great! I took my 2013 Chrysler 200 for some work and the service was great! They took me right in and got to work. My service advisor Jerome was awesome to deal with and kept me well updated. The service manager Brent Ivie followed up with me from start to finish as well! Just all around good professional people, awesome service and great experience. Will definitely bring my car back here for all auto work!
"Amazing Service, Reliability - Quality People!"
One of the best service departments I’ve been to! I think a lot about where to take my vehicle when it needs a checkup or repair. Every time I bring my vehicle in for service, Jerome and everyone there are knowledgeable, friendly, and professional and it assures me that I’m giving my vehicle the best care possible. They are truly a customer experience focused service department providing clear timelines and even the waiting room makes the wait time the best. From the moment I’ve pulled up to the Service Door, I’m greeted professionally and asked several detailed questions about the reason for my visit and what problems I’m experiencing with my vehicle. I always depart with a feeling of worth and value which encourages me to return and also refer my friends and family to Heritage Service. The well-trained service staff are masters at knowing how to properly service my vehicle and always take the necessary actions to make sure I make it back on the road safely. Excellent!