Jerod Scott

They will damage your vehicle - then charge you for it. Brought my car in for routine maintenance (oil change/tire rotation). It cost more than it should have, but that's what you get at a dealer. Her Brought my car in for routine maintenance (oil change/tire rotation). It cost more than it should have, but that's what you get at a dealer. Here's where the adventure starts: The vehicle was returned to me with a smashed windshield. I'm not sure what goes on during an oil change here but the damage is simply unacceptable. After being left to wait with no explanation for over 20 minutes, I finally spoke to the service manager Jarod Scott. Scott repeatedly lied, contradicted and changed his story (cameras cover the garage, but there are parts we can't see, we didn't do the damage, but nobody saw it when the car was dropped off...). Scott refused to fix the situation - ultimately only offering a slight discount for a windshield repair which would take several more days - was this their plan all along? I tried to reason with Scott but through multiple lies and straight out fabrications I realized it was fruitless, like negotiating with jello. These fraudulent hucksters are simply trying to scam customers out of money with additional damage caused in-house. Avoid these horrendous grifters at all costs. More

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