"Worst experience ever"
I came to Nissan of Bakersfield to test drive the Nissan Rogue. I was in the market to buy a car but I was looking at multiple car brands and cars and wasn’t set on one yet. Jerry was helpful with looking for different types of Nissans but when it came towards the end, we went inside to discuss options. I told him upfront I was just looking. He asked to run my credit and before I signed the paper, I asked how bad it would hurt my credit. He told me that it would only affect it a few points. He was trying so hard for me to buy the car that I don’t think he realized how uncomfortable I was getting. I started to feel like it was harder and harder to say no and walk out. Mention that I told him multiple times that I wasn’t planning on buying a car today and my answer was solid. I didn’t buy the Nissan but a few weeks later I purchased a car from a different car company. When the ran my credit, they noticed that Nissan ran my credit though SIX banks. Never did Jerry inform me of this every time he came back from talking with his manager about deals and prices. I am so frustrated with the lack of putting the customer first. I also found out the Jerry lied to me regarding his claim that after 4 months of making payments, I could go to a bank and they would refinance my “new car” and I would be likely to get 0% interest. I learned from multiple people that his statement was wrong. When you go in after four months, I would refinance a used car and the likelihood of getting 0% was unlikely. I will never buy a Nissan because of this experience and I will never refer anyone to this dealership ever.
Other Employees Tagged:
Manager: Ron Cologial
"Very friendly and will work with you! "
- Sarah V
Definitely enjoyed my experience at Nissan of Bakersfield. They knew I was working with a limited budget and fought really hard to get the number I wanted! Would definitely recommend to others!
"Quick, easy, affordable! "
These guys helped so much, couldn't afford to outright
purchase the vehicle I wanted but they made it work! I get to drive off the lot with my new Nissan today. Wonderful experience, sweet employees!