"Rating of Jerry Rosario"
Jerry Rosario was superb! He walked me through the process for trading in my RAV and upgrading to a new 2018 RAV 4. Also, the paperwork was done in a much faster way.
Other Employees Tagged:
Mike Schwartz did the paperwork in record time. Sign and drive.
"Work with Jerry Rosario and no one else "
Honest straight forward and very knowledgeable about every model and helpful. Don't work with anyone else for your Toyota! Come to Toyota and ask for Jerry!
"New Car Lease"
The staff was so friendly and helpful. Went out of their way to accommodate my schedule. Spent time reviewing the details of the car. Did not rush you through the delivery of my vehicle.
"Excellent Customer Service"
- Hoi Ling Sang Feng
First time purchasing a car and without a regret made the right choice to go to this dealership and was recommended to ask for Jerry Rosario. Very detail-oriented, friendly and made everything work smoothly. Would highly recommend! Thanks a lot Jerry!
I bought my first car and was so lucky to have Jerry! Amazing, patient and genuine salesmen. ASK FOR Jerry ! I bet you wont regret it !!!!!
I was blessed to have been in the hands of an exceptional group of employees from salesman (Jerry Rosario), Sales manager (Lester Jones) and Finance Manager (Jason Manos). They are an
awesome team. They made me feel like I was part of the Toyota family. From the time I walked in until I got my vehicle. Jerry demonstrated exceptional salesmanship, Knowledge & has the personality to deal with the public. Jerry is amazing . Lester Jones and Jason Manos were exceptional too... This is my third vehicle leased through Toyota. .Jerry Rosario has been the salesman for all three vehicles..
I am 66 and have had other vehicles beside Toyota but have never been treated this good. Toyota , keep up the good work and I will definitely recommend Bay ridge Toyota to family and friends. God Bless you guys!
"Great customer service "
Jerry- we really appreciate you for taking your time and helping us with picking out a great family car. We are telling our family and friends about you.
"Friends of Jerry's!"
- Team Russell
My family has just purchased our 6th lease with this dealership, and we've always dealt with LeBron and now with Jerry Rosario on the last two deals. Jerry Rosario has always been attentive and professional. Jerry is always prepared and works diligently to ensure that we are comfortable and is as much of an "advocate" as he can be for our family. Its great when I ask for a certain pricepoint that will test the waters so to speak, and Jerry does his duties and I sincerely feel he will truly advocate for us as much as possible for our family. The good folks know that we are experienced and savvy consumers so we are treated with respect, and our time is valued. While I dont always get the dream deal or pricepoint that I want (smile), I have always been met at a middleground where everyone can live happily with the final deal. Also, when my wife Donna brings the car in for servicing, all the employees treat her with great care and service. Honestly, your service \repair prices are way too high (it is NYC, right:), but we understand the business, and we feel that they will work with us to get us to a reasonable spot to keep our car in fine running form.
We have leased four straight Sienna's and I really feel we should do a commercial for your company because we send people to the dealership, are a good looking family (smile) and think the Toyota Sienna is just the best car/mini-van made!
"Outstanding Customer Service!"
Staff members were knowledgeable, friendly, and understanding. Overall excellent customer service! Jerry Rosario thank you so much for your professionalism and excellent customer service. You are highly recommended! I had by far the best experience with this Toyota Dealership!
"Amazing experience (again)"
After having our 2009 Prius in the Service Dept and realizing that it wasn't worth continuing to put money into the car (although the price of the repairs was fine), we decided to buy with a trade in a new Prius. We worked with Adam, Jerry, Raza, and Dave who made sure that our experience was painless and stress free. These individuals were considerate of all the variables that go into a customers experience of trading in, financing a new car, and also dealing with DMV and Car Insurance. Additionally, as this was an unexpected purchase, they were able to what could have been a very upsetting situation and turn it into one that was pleasant and smooth.
This is our 4th car that we have bought at Bay Ridge Toyota and even though we live in another boro, we will continue to come to them instead of our local dealers because of the amazing customer service that we have received each time.