Jesse Martinez | Page 17
Service Advisor
Ken Garff Honda Riverdale
950 W Riverdale Rd
Ogden, UT 84405
278 Reviews
Write a Review278 Reviews of Jesse Martinez
May 08, 2022
They always make an effort to help if you are dissatisfied with the service provided. dissatisfied with the service provided. More
Other Employees Tagged: Frank Perez
May 07, 2022
We had our vehicle in before for the same issue but it didn’t solve the problem. This time we spoke to Jesse Martinez. He was very helpful. He said he would do his best to take care of it .He spoke to the didn’t solve the problem. This time we spoke to Jesse Martinez. He was very helpful. He said he would do his best to take care of it .He spoke to the right personal and it was fixed. More
May 05, 2022
My service rep is Collin and he and all the other staff are very helpful and knowledgeable about what my car needs. They explain in terms I can understand about what my car is undergoing. Thank you Ken are very helpful and knowledgeable about what my car needs. They explain in terms I can understand about what my car is undergoing. Thank you Ken Garff Honda Riverdale for your outstanding quality of work! More
Other Employees Tagged: Rick Johnson, Josh Caldwell, Frank Perez, Alex Ruiz, Jacob Haro , Sadie Gray, Collin Gum, Kevin Hurd
May 04, 2022
My wife’s crv was having some issues with the transmission shuttering while shifting. We were worried it might be the actual transmission. Honda service looked it over I identified the problem transmission shuttering while shifting. We were worried it might be the actual transmission. Honda service looked it over I identified the problem quickly and efficiently. I appreciated their honesty and help More
April 26, 2022
When i go to ken garff honda with my honda and my chev pickup , they always treat me with quick service , and do great work thank you pickup , they always treat me with quick service , and do great work thank you More
Other Employees Tagged: Josh Caldwell, Frank Perez , Kevin Hurd
April 23, 2022
I’ve bought two cars from this dealership and I not only are the sales people friendly and helpful but also the service center is always helpful, friendly and on time. are the sales people friendly and helpful but also the service center is always helpful, friendly and on time. More
Other Employees Tagged: Zach Brodis, Collin Gum
April 20, 2022
Took my 03 Civic in for recall work. Was done same day and they even did a full inspection for free! Fast and professional. Was done same day and they even did a full inspection for free! Fast and professional. More
Other Employees Tagged: Rick Johnson, Josh Caldwell, Frank Perez, Alex Ruiz, Jacob Haro , Sadie Gray, Collin Gum, Kevin Hurd
April 19, 2022
I paid for some work which included new rotors; however, my bill states my existing rotors were refurbished, but I was charged for new rotors. The technician video that was sent to me mentioned some of the my bill states my existing rotors were refurbished, but I was charged for new rotors. The technician video that was sent to me mentioned some of the work I paid for, but it did not mention new rotors being installed. I had sent a text to the person handling my work addressing these concerns and after not hearing from them for a couple of days I sent another text message about my concern. Instead of addressing it, they attempted to blow me off my saying they "promised" the work was done. I asked for proof, as in show me my old rotors--they said they could not because they were no longer available. I told them the issues I'm having which originally caused me to go into the shop and require new rotors were still occuring (not as bad, but still there), and they told me to come in so they could look at my car, and also show me I have new rotors on my car. Unfortunately, my schedule does not allow me to come in for this in a timely manner. More