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Jessica Chaput
Jessica Chaput at Bettenhausen FIAT
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Jessica Chaput

Service Advisor

Bettenhausen FIAT

15941 S 94th Ave
Orland Park, IL 60462

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4.8
18 Reviews
4.8

18 Reviews

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18 Reviews of Jessica Chaput

March 25, 2024

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The service department was first class. Truly knowledgeable about what my car needed and had a loaner available. A great experience. More

by Lougaal
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Recommend Dealer
Yes
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Mar 28, 2024

Bettenhausen FIAT responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. The Bettenhausen Certified Pre-Owned Megastore Team

November 26, 2023

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Every employee knows what it takes to build a long term relationship with their customer! More

by Drewsdad24
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrea Welsh, Erubiel Esparza, Shannon Magurany, Andy Browne, Jose Silva, James Ralph, Eric Woodall

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Nov 29, 2023

Bettenhausen FIAT responded

Hello, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. The Bettenhausen Certified Pre-Owned Megastore Team

September 23, 2023

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Always great service and helpful people working there. They always do good work and I haven't had a complaint yet. More

by josephL
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Yes
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Sep 27, 2023

Bettenhausen FIAT responded

Your compliments and kind words mean so much to us and our team, Joseph! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. The Bettenhausen Certified Pre-Owned Megastore Team

September 20, 2023

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They were friendly helpful and took care of what I needed and weren’t just out to upsell me on anything. More

by mendoza9737
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Yes
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Sep 25, 2023

Bettenhausen FIAT responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Bettenhausen Certified Pre-Owned Megastore Team

September 19, 2023

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Employee Rating

always great service, staff is professional and friendly. I bought multiple vehicles fro this location and only go here for service. More

by mfarrell86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Browne

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Sep 22, 2023

Bettenhausen FIAT responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. The Bettenhausen Certified Pre-Owned Megastore Team

September 02, 2023

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They are always pleasant and informative. They show real professionalism in the care and work. More

by dwfdengr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erubiel Esparza

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Sep 07, 2023

Bettenhausen FIAT responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. The Bettenhausen Certified Pre-Owned Megastore Team

Sep 07, 2023

dwfdengr responded

thanks for your honesty and expertise. it is great to feel like family when you come in.

August 13, 2023

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They were a little busy however, they did a great job and I will be returning for maintenance. More

by Macolozuniga
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Yes
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Aug 13, 2023

Macolozuniga responded

Nice place for maintenance

Aug 16, 2023

Bettenhausen FIAT responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. The Bettenhausen Certified Pre-Owned Megastore Team

July 28, 2023

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I have had almost every bit of service done here on now my second purchase and is great as usual More

by crueta2
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Recommend Dealer
Yes
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Aug 01, 2023

Bettenhausen FIAT responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second vehicle buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! The Bettenhausen Certified Pre-Owned Megastore Team

July 02, 2023

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Employee Rating

They helped me out a great deal with service work. Got me an appointment very quickly and returned my vehicle back in great working order! More

by chawntito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elrubio

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Jul 06, 2023

Bettenhausen FIAT responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Bettenhausen Certified Pre-Owned Megastore Team

May 24, 2023

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Jess was great she got my car in and out without any issues. She communicated with me the things that my car needed. Very professional. More

by abrittany1993
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Recommend Dealer
Yes
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May 30, 2023

Bettenhausen FIAT responded

Thank you for this amazing review! We really appreciate your business. The Bettenhausen Certified Pre-Owned Megastore Team

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