Jessica Chinnock
Jessica Chinnock at National Dodge Chrysler Jeep Ram

Jessica Chinnock

Sales Consultant

National Dodge Chrysler Jeep Ram

2223 N Marine Blvd
Jacksonville, NC 28546

5.0
22 Reviews
5.0

22 Reviews

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22 Reviews of Jessica Chinnock

March 31, 2024

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Service is always done a great job with my vehicles. Kittrel is great at communicating and letting me know when my vehicle is finished. More

by Challenger guy.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us such a wonderful five-star review! We truly appreciate your continued trust in National Automotive Group for servicing your vehicles. We are delighted to hear that you have consistently had positive experiences with our service department. Ensuring that your vehicle receives top-notch care and attention is our priority, and we are thrilled to know that our team has consistently delivered excellent service to you. Kittrel, in particular, is grateful for your kind words. Communication is key to providing exceptional service, and we are pleased to hear that Kittrel has been effective in keeping you informed about the status of your vehicle. We will be sure to pass along your appreciation to Kittrel and the rest of our service team. At National Automotive Group, we are committed to providing our customers with reliable and efficient service, and your feedback reinforces our dedication to this mission. Thank you once again for choosing National Automotive Group for your vehicle servicing needs. We look forward to continuing to serve you and providing you with the same level of excellence in the future.

March 27, 2024

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I had a very pleasant experience while at National Dodge. I was greeted by the friendly staff and helped accordingly. The property and facility was clean and organized. Jessica and Danielle answered all of m More

by APJ2436
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

National Dodge Chrysler Jeep Ram responded

Thank you immensely for taking the time to share your outstanding experience with us at National Automotive Group! We're thrilled to receive your glowing 5-star review and to hear that our team, Jessica, Danielle, Lorenzo, Pete, and our detail team, provided you with exceptional service from start to finish. Ensuring that our customers feel welcomed, informed, and valued is our top priority, and we're delighted that you felt at ease throughout your time with us. We take great pride in maintaining a clean and organized facility to enhance your experience, so it's wonderful to know that this aspect did not go unnoticed. We greatly appreciate your recommendation to your family and friends. Word-of-mouth referrals are the highest compliment we can receive, and we're honored that you trust us to take care of your loved ones' automotive needs as well. Should you ever require any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to ensure that your ownership experience remains nothing short of exceptional. Thank you once again for choosing National Automotive Group, and we look forward to serving you and your referrals for many more years to come!

March 23, 2024

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Great buying experience. My 3rd vehicle from there. All my vehicles are well serviced. Great people all around sales and service. More

by Challenger guy.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorenzo McNeal, Kitrell Earley, Joshua Jones, Ryan Brown , Pete and danielle

Mar 27, 2024

National Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words and for choosing National Automotive Group once again for your vehicle purchase and servicing needs. We are thrilled to hear that you had a great buying experience and that this marks your third vehicle with us. It's wonderful to know that you trust us to provide exceptional service for all your vehicles. Ensuring that your vehicles are well-maintained is a top priority for us, and we are glad to hear that our service team has consistently met your expectations. We truly appreciate your loyalty and your positive feedback about our sales and service teams. We take pride in delivering excellent customer service, and we are delighted to hear that our team members have made a positive impression on you. Thank you again for your continued support and for taking the time to share your experience. Should you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

February 13, 2024

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Employee Rating

Brian and the dealership worked to get the jeep we wanted in the color we wanted. More

by LB69
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 14, 2024

National Dodge Chrysler Jeep Ram responded

We would like to thank you for taking the time to leave us your feedback. We are over the moon to hear that Brian was able to get you in the vehicle that you wanted! Customer Satisfaction is a priority with us and are glad to hear that we were successful. Thank you for your business and please feel free to reach out to us should you need our assistance in the future.

January 18, 2024

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Great experience. Picked up and returned my car to me next day. Left me with a care to drive. Would definitely recommend them. More

by jillsmith560
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 19, 2024

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with us! We're delighted to hear that you had a great experience with our service, including the convenience of having your car picked up and returned the next day. Providing top-notch service and ensuring our customers' satisfaction is our priority at National Automotive Group. We appreciate your recommendation and are thrilled that you would recommend us to others. If there's anything specific that stood out to you during your experience or if you have any additional comments, please feel free to share. Your feedback is valuable to us as we continue to strive for excellence. Thank you for choosing National Automotive Group. We look forward to serving you again in the future.

January 16, 2024

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Jessica went above and beyond on my behalf. I would definitely return to buy another vehicle from her. Great place! Everyone was very friendly. More

by jillsmith560
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your fantastic experience with Jessica at National Automotive Group! We are thrilled to hear that she went above and beyond to assist you, and it's wonderful to know that you would consider returning for another vehicle purchase. Our team takes pride in providing excellent service, and we're delighted that Jessica and everyone else made your visit a great one. If there's anything else we can do for you or if you have any questions in the future, please don't hesitate to reach out. We appreciate your business and look forward to the opportunity to serve you again.

January 06, 2024

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It was one of the most enjoyable times buying a new vehicle. The process was from start to finish was easy. More

by WBROWN1976
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robbie Yates, Lorenzo McNeal

Jan 08, 2024

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with National Automotive Group! We're delighted to hear that your new vehicle purchase was one of the most enjoyable times, and that the entire process from start to finish was easy for you. At National Automotive Group, we strive to make the car-buying experience seamless and enjoyable for our customers, and your feedback is truly appreciated. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out. We value your trust and are grateful for the opportunity to serve you. Safe travels in your new vehicle, and thank you for choosing National Automotive Group!

November 03, 2023

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They were out of cookies but they had cheesits in the waiting area. Auto work is always perfect. But i really wanted some cookies. Super sad. But i got some cheesy crackers so that saved the day. More

by CutieWithABooty
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Trisha (the best this side of the Mississippi)

Nov 06, 2023

National Dodge Chrysler Jeep Ram responded

It's great to hear that your service experience was perfect! We're sorry to hear that we were out of cookies during your visit, but we're glad you enjoyed the Cheez-Its. We'll do our best to ensure we have a wider selection of snacks available in the waiting area next time. Thank you for your feedback, and we look forward to serving you again soon!

October 26, 2023

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Both Danielle and Jessica were professional, they knew the product, and they were very courteous. My wife is handicapped and was using a walker. They went out of their way to make sure she was taken care More

by lwilliams70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2023

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience and leaving us a wonderful 5-star review! We're delighted to hear that Danielle and Jessica provided you with a professional and courteous service. It's heartwarming to know that they went the extra mile to ensure your wife, who uses a walker, felt comfortable and well taken care of. Customer satisfaction is a top priority for us, and we appreciate your kind words. If you or your wife ever need any further assistance or have questions in the future, please feel free to reach out. We're here to help. Wishing you and your wife safe and pleasant travels. We look forward to serving you again in the future!

October 10, 2023

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I was crunched for time and Jessica made sure everything went quick and smooth. Got the car I wanted and made it easy. More

by chad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lorenzo McNeal

Oct 16, 2023

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We're delighted to hear that Jessica was able to assist you efficiently, especially when you were pressed for time. Making the car buying process quick and smooth is a priority for us, and we're thrilled that you got the car you wanted with ease. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Safe travels in your new vehicle!

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