"In and out fast!"
Jessica, was my go to person, she was very professional, Not at all pushy, new her stuff, I never had to ask a question she seemed to know what I was going to ask before I did. I would highly recommended her for you car buying experience, and Lord she had so much patience showing me what all came in my Tucson, "SHE IS THE DEAL"
"professional and so easy to work with "
I emailed O"Brien Hyundai of Ft. Myers with a reasonable offer on a new car. They got back to me the same day, and within 15 minutes of talking on the phone we agreed on an out the door price and delivery to me since I'm 8 months pregnant. It was simple, professional, and respectful of my time. O'Brien had no problem sending me the figures and sharing the complete break down by email or text. There were no games, and no need to haggle since they were willing to accept a reasonable offer. The management and sales staff were great to work with, especially Jessica De Zayas and Rex Moonshower. The car was delivered as promised, and Jessica took the time to explain all the features to me. Paperwork was a breeze. I've never had car buying be so easy, and (honestly) enjoyable.
I had to buy a new car after an accident and was not looking forward to it. Jess and her manager Adan were easy to work with, listened well to what I wanted, didn't pressure me, and gave me a great deal on a terrific new Hyundai Sonata. Jess went above and beyond with some follow up after I bought my car and I felt very well taken care of. I will return to O'Brien in the future and will recommend O'Brien to my friends.
"All in All a Good Experience"
This is the 2nd time I have purchased a vehicle from this dealership. Working with Jessica and Rex made the purchase easy. Jessica had called after my internet search and I told her what I wanted as I had a couple of vehicles in mind. We set up an appointment for the following Monday.
She found several vehicles for me to see and test drive that met my criteria. I spoke with Rex to get a 'no haggle', no 'back and forth' price and was given a fair price for my trade in.
I went home, made my decision from a couple of choices, went back into the dealership and drove my new car home that night!! I absolutely love it!!! So far so good.
The only thing that I wasn't pleased with is having to sign paperwork, and more paperwork and more paperwork in the back office, no copies given and really no explanations. I asked questions but answers were very vague. She kept trying to get me to take out additional warranties which I told her from the beginning that I wasn't interested in and from that point forward she was less than pleasant; otherwise I would have given 5 stars.
"COULD NOT BE BETTER"
OUR EXPERIENCE WITH O'BRIEN WAS OVER THE TOP, JESSICA IS NOT ONLY SUPER TO DEAL WITH, SHE IS A PRETTY LADY , EVERYONE WAS GREAT , WE HAVE NO COMPLAINTS, I WISH THEIR DEALERSHIP WAS ON THE EAST SIDE OF FLORIDA BECAUSE THEY WOULD KNOCK THE SOCKS OFF OF THE ONES THAT ARE HERE
LEONARD & MICHAELENE SUSKIN
"New Kona owner "
Jack and Jessica helped me get into the vehicle I fell in love with.-my Sunset Orange Kona. The Kona is a smaller SUV but so much power and is fun to drive.
Both of them explained everything completely and there were no surprises. When my car had to have a small repair before I was able to bring it home, Jack made sure we had a car to use so i could get out of my rental (due to a car accident where I was rear ended).
Overall, it was a good experience.
"Love my new Crosstrek"
It was a pleasure working with Jessica.... she took me on two different test drives so I could decide which vehicle I preferred. I had specifically requested a woman salesperson to work with and was very pleased with the service she provided. Thank you Jessica 😊
"Buying my 2019 Santa Fe"
I was nervous buying a new car and Jessica T O'Brien was so patient and helpful with me. Definitely would buy another car here.
"Loving my new ride. "
Jessica was very courteous and patience with us answering all our questions on our new Mazda CX5,
she knew a lot of details on this vehicle.
"Excellent service, courteous and helpful."
Easy to select the car we wanted, employees provided assistance and answered any questions we had. We were able to test drive the car and look at different selections as well as various deals.