We went to Germain to test drive a used Subaru Forester after Jessica Kincaid helped answer our questions and set an appointment. The salesperson that Jessica assigned was not available so Jheni Felix helped us. Best thing that could have happened to us. Jheni is very customer oriented and did everything she could to make sure we were happy, I strongly recommend working with Jheni Felix. By far the best vehicle salesperson we have ever met.
"good exp buying new Ridgeline"
- ridgeline lost
Derek was helpful and knowledgeable on the Ridgeline which help complete the sale. Showed us the vehicle; allowed us to play with controls and explained them. Even reviewed the spare tire and how it was stored and how you remove it. Had insight info on 3rd party tailgate locking for security with tonneau cover in use.
"Great experience, professional and fair "
- Satisfied Customer
I had a great experience purchasing a Honda Civic. The staff was very friendly, helpful, professional and fair. They also have a large inventory of cars, making my purchase experience enjoyable and efficient.
"Jessica Kincaid and Ralph Udonkuku "
Jessica is an absolute pleasure to work with. Her focus on the customer is unmatched compared to what individuals in similar positions at other dealers offer.
Ralph is easy going and a pleasure to work with as well - he is a no pressure sales person, which is appreciated.
"Good deal, great people"
They had a good selection of type of used auto I was wanting. I felt all the staff I talked with did a good job of understanding my wants and budget. I was able to arrive at a very good deal without any concerns. Paperwork at end was fast and efficient. Jessica and Matt did a great job and made the experience fun.
"Great experience "
I was looking for a Honda Pilot and I met Saqib at Germain Honda who provided honest inputs and helped me find a car that will work for my family. He patiently answered all our questions. Finance guy also patiently waited while I was haggling with my bank.
Matt and Jessica went above and beyond to assist with the purchase of a vehicle. I dealt with Jessica via email and phone, but Matt handled the sale. Both are exceptional. Matt went above and beyond to make it a pleasant experience.
"Toyota Tundra truck review "
I had a fantastic truck buying experience at Germain Honda of Dublin today . from the start Jessica in the internet sales group helped me to determine if the used truck I was interested in was a fit for me She turned me over to Bruce Trimbur to handle the sale and Bruce helped me look over the truck and make my final decision to buy it . I have to say it was the nicest buying experience I have ever had at a dealership. Keep up the good work I will definitely look you up for my next vehicle. Mike
Other Employees Tagged:
"Great place to buy or service a car"
Germain was very responsive to our needs in our last two car-buying experiences. We were pleased with the quick service and thankful for the courtesies shown to us. I also have to thank the great service and accessories departments, who were helpful in adding our options and with getting one of our older cars serviced in a timely manner.
"I highly recommend Germain Honda of Dublin"
I searched the internet for my next Honda, my 17 year old car expired. I compared several Honda dealerships looking for another CR-V and was able to send a message on the site of my interest in a particular car. I received information back the next morning from Jessica. Jessica and I corresponded many times and I was sure that the hour drive to Dublin would be where I would find my car. Once there I met sales agent Kevin Larivee. I expressed interest in looking at four different vehicles advertised online. Kevin grabbed the keys of these cars and drove me and my son in law around the sales lot in a golf cart to look at each car. I really liked one car and the process began to get financing and the car was detailed. I was surprised to meet the young lady Jessica and thank her for all her help. My son in law drove my car home and I drove my mother in law's car another hour home. Family and friends like my car, and I let them know that they would have a great selection to choose a vehicle. Of course, they should let Kevin help them. I highly recommend Germain Honda of Dublin.
Other Employees Tagged:
, Finance officer was helpful, but I can't remember his name.