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Jessica Sykes
Jessica Sykes, Receptionist, Serra Nissan
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Jessica Sykes

Receptionist

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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1 Review of Jessica Sykes

September 26, 2018

Dealership Rating

"Awful"

- ERICAMATT Verified Customer

Nothing i was told i would be given was fulfilled.I didn't receive my tow reimbursement and my warranty wasn't held up. The car was there for a week before it was diagnosed.

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Recommend Dealer
No

Other Employees Tagged: Eric White, Amy Caretti

Sep 28, 2018

Serra Nissan responded

Hi there, We hate to hear your experience with our dealership was not the best. Due to the prior servicing you received and since the battery that was installed caused some issues with the ECM, Volkswagen will not cover the repairs to the bad part under the warranty. We do apologize but because this is not a Serra VW matter we can’t be responsible for the tow bill.

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