Jessica Torres

When I took my car for maintenance with an appointment, I still didn’t get my car back until five hours later, when the service department was already closed, because they forgot to call me to pick up my car still didn’t get my car back until five hours later, when the service department was already closed, because they forgot to call me to pick up my car. Also, after they gave me the prices to approve the services needed, I found out at pick up that the service was not performed because they didn’t have the very expensive parts. This was not a nice experience. More

by mairelis95 Verified Customer Verified Customer

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Didn't get a call when car was ready. Still have not got a callback with a question I have about a fob replacement. Still have not got a callback with a question I have about a fob replacement. More

by ERACING Verified Customer Verified Customer

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She was efficient (busy), professional and courteous. Since it was my first visit she made sure I knew where everything was. Since it was my first visit she made sure I knew where everything was. More

by owendw57 Verified Customer Verified Customer

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Jessica is a great employee She explained with details reasons and the importance of the change of oil transmission fluid reasons and the importance of the change of oil transmission fluid More

by Ecansshadow03 Verified Customer Verified Customer

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The people were nice and professional. Lexi Fisher is very professional. Thank you for your services. Lexi Fisher is very professional. Thank you for your services. More

by geniestar1 Verified Customer Verified Customer

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Very pleased with the service. I waited for the car and the wait time was reasonable. Jessica was very good as a service rep. I waited for the car and the wait time was reasonable. Jessica was very good as a service rep. More

by Pastorchristiancenter Verified Customer Verified Customer

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Positive vibes. Attentive to whaat needs to be done.informs you if any delays. Doesn’t over sell services. Attentive to whaat needs to be done.informs you if any delays. Doesn’t over sell services. More

by Richard D Verified Customer Verified Customer

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Service was great. Staff was very Friendly. Thank you Jessica for your hard work and service! Staff was very Friendly. Thank you Jessica for your hard work and service! More

by DEEDEESHORT18 Verified Customer Verified Customer

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Everyone was friendly and went out of their way to help us. We will return! us. We will return! More

by Debbiet Verified Customer Verified Customer

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The Acura team was very attentive to my concerns and made every effect to address them to my satisfaction. every effect to address them to my satisfaction. More

by CARLA Verified Customer Verified Customer

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