Jesus Gutierrez
Jesus Gutierrez at Jim Ellis Volkswagen of Kennesaw
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Jesus Gutierrez

Automotive Service Consultant

Jim Ellis Volkswagen of Kennesaw

950 Barrett Parkway
Kennesaw, GA 30144

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4 Reviews

My name is Jesus, I was born in Mexico City, I have been in the automotive industry starting with parts sales while going through tech school. I was a technician for 8 years and ran an independent repair shop for 6 of those years until I unfortunately had to put a pause to my under-the-hood passion due to a personal injury. I quickly learned I could still use my skills to continue helping customers with a slightly different approach.

Dealership Experience

3 yrs, 9 mos

Industry Experience

15 yrs, 2 mos

Specialties & Trainings

Automotive Technology

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4 Reviews

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4 Reviews of Jesus Gutierrez

May 25, 2023

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Employee Rating

Tess made the process less stressful! I dislike buying cars, insurance, homes and she was extremely pleasant and no way pushy. I came in to look and next thing I know I’ve bought a car! More

by nemurnane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Chung, Tess Valdez

May 26, 2023

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Tess was such a great help! Thanks again for your business and kind words, and we hope you love your new VW. Take care and happy driving!

April 28, 2023

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Employee Rating

This is the 3rd vehicle I purchased from Jim Ellis VW kennesaw within the last year. Cem(Jim) is an absolute professional, nothing but respect and gratitude to the way he Carrie’s himself and what he re More

by Jesus Meza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Baydemir, Alana Escobedo

May 02, 2023

Jim Ellis Volkswagen of Kennesaw responded

Jesus, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Cem was a great help! Thanks again for your business and kind words, and we hope you love your new VW. Take care and happy driving!

January 30, 2023

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Employee Rating

My experience with Raul was excellent and we never felt like he was a pushy salesman. He had so much patience with us because I had a not so good experience at another dealership. I highly recommend Raul a More

by Vanessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Sanchez , Chris Phillips

Feb 01, 2023

Jim Ellis Volkswagen of Kennesaw responded

Vanessa, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Raul was such a great help! Thank you again for your recommendation, and we hope you love your new vehicle. Take care and happy driving!

Feb 01, 2023

Vanessa responded

Enjoyed the experience!!!

November 23, 2022

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Employee Rating

2 hours for an oil change, with an appointment? No tire rotation or warranty maintenance required. This was my last pre-paid maintenance, and the last time I come back here for service. Perhaps More

by Jeff S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 23, 2022

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your feedback on your service experience. We understand your frustration on the wait time being that a basic oil change takes a fraction of the time to perform. We completed the 20,000 mile service on your visit which is more involved than a standard oil change. Although it takes a bit longer we follow the protocols set by Volkswagen to ensure the proper maintenance of your vehicle. We hope that helps explain the wait times. Thank you again for your feedback.

Dec 09, 2022

Jeff S. responded

Thank you for getting back to me, and if you don't mind, can you please explain that after my 2 hour "service", I had the following issues within one week? TPMS light went on, for all 4 tires, and when checked they were all less than 30psi? Window washer fluid had to be purchased and refilled. Perhaps the "protocols" need to be reviewed again. And for your reference, Toyota completed a 20,000 mile service this week in 22 minutes...no matter your reasons, 2 hours is unsatisfactory.

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