"Used Honda Odyssey purchase"
Jheni was wonderful; worked hard and tried to make everything perfect. She planned ahead and looked out for us. I would definitely recommend her, and would return for future deals.
"Used car buying experience "
- Sho kirihara
Jheni was very patient in taking us through the process of purchasing a used vehicle, she was very helpful through the entire process explaining what anything means and also help with making sure the cars were in good condition and really made it feel like a family experience (like we mattered and wasn’t just another customer)
She gets a gold star A+ and a check mark she is incredible and a wonderful person and friendly. I definitely recommending her to everyone I know.
"Jheni Felix "
Easy to deal with.. had me set up and ready for road trip in less than 40 hours. Jheni knows her business and is direct, caring and professional.
- Brandi dotson
Everyone was so helpful and friendly in my son's first experience in buying a car.They went above and beyond in trying to get him best rate possible. Thanks to everyone who helped us!
"Super easy and quick"
Great experience working with Jheni! Contacted about a car night before, and they had it all ready for me test drive as soon as I was there. Purchasing was also easy and fast. Price was very fair compared to other local dealerships. Would recommend working with Jheni!!!
We went to Germain to test drive a used Subaru Forester after Jessica Kincaid helped answer our questions and set an appointment. The salesperson that Jessica assigned was not available so Jheni Felix helped us. Best thing that could have happened to us. Jheni is very customer oriented and did everything she could to make sure we were happy, I strongly recommend working with Jheni Felix. By far the best vehicle salesperson we have ever met.
"Great Service and Friendly Faces"
I had a fantastic experience buying a used car from this dealership. Jheni Felix was so nice and made sure I was comfortable in my new car and happy with my purchase. Jerry Atkinson was super helpful with financing and was great at explaining everything I needed to know about the purchase I was about to make. Not to mention it was fast! I was in and out in no time and had an awesome car to drive home in. I am definitely going to recommend this dealership for anyone who wants a fair price, great service and an overall enjoyable experience.
Other Employees Tagged:
"Jheni is simply OUTSTANDING!!!"
Jheni is simply an outstanding sales rep! I’m giving 5-star rating to Germain Honda because of Jheni only. She has an amazing personality and seemed genuinely caring. I personally have never met someone nicer at a car dealership. I wish her all the best in life.
"A previous stellar experience prompted our return."
After a wonderful buying experience with Jheni about two months ago, we returned to purchase another vehicle last week.
Jheni is a triple threat armed with industry knowledge, congeniality, and professionalism. When sprinkled with her energy and truly caring of the customer - wow! Jheni has clearly earned our respect and trust. She is such a team player (and leader) in a male dominated industry. We observed her (during both of our purchases) assisting & lending her expertise to her colleagues.
Also a shout out to those sales team members who welcomed us and let Jheni know we were on the grounds.
James & Jonathan were instrumental and thorough in our warranty decision. There was no pressure. We initially thought we didn't want the warranty and returned the following Monday to purchase a premium warranty.
Thanks so much for everyone at Germain - we are loyal customers!