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Jill Thurston
Jill Thurston at Subaru of Gwinnett

Jill Thurston | Page 2

Service Manager

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.8
519 Reviews

Jill is one of our Assistant Service Managers at Subaru of Gwinnett. She has been in the automotive industry for 12 years; 11 of those years at Subaru of Gwinnett. Jill first joined Subaru of Gwinnett in 2003 as a receptionist. She took a leap of faith when she accepted a service advisor position at Subaru of Gwinnett nine years ago and has been helping Subaru customers maintain their beloved Subaru vehicles ever since. Jill has been recognized as a top service advisor in her field by Subaru of America and consistently maintains the highest of customer satisfaction ratings. Jill is a portrait artist and mother to one very vocal Maine Coon cat, Piper, her beautiful African Grey, Oliver and her sweet Peach face, Lovebird Pippin.

4.8

519 Reviews

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Dealership Experience

20 yrs, 11 mos

Employee Video

519 Reviews of Jill Thurston

February 01, 2024

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Employee Rating

Very professional, easy to talk with, and explains what we want to hear. Time reapond More

by Rithea
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Yes

Other Employees Tagged: Jeff Bowman, Julie Adams, John Anderson, Hailey Armour, Jeremiah Ramirez, Michael Gallardo, Issa Kone

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January 30, 2024

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Overall a good Subaru service experience, I would recommend this dealership for service and car repairs. More

by MALAFELLERMAN908
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Yes

Other Employees Tagged: Jeff Bowman, Issa Kone

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January 20, 2024

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Beautiful new service center stocked with drinks and snacks; play area for kids. Courteous, attentive staff Timely service Complimentary car wash More

by Harley6
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Recommend Dealer
Yes

Other Employees Tagged: Tuan Nguyen

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December 27, 2023

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Everything went as it should. One request - please bring tea bags back to the customer coffee service in the new building! More

by AUBERGINE42
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Yes

Other Employees Tagged: John Anderson

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December 26, 2023

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Customer service was great service person had my appointment with what I needed to have serviced on my car and not a long wait More

by NATHANALGREEN190
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Yes

Other Employees Tagged: Sebastian

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December 09, 2023

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I did not have a service appointment. Service rep stated that it was no problem. Told him my issue Which was taken care of in a timely manner. More

by IAMAC
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Recommend Dealer
Yes

Other Employees Tagged: Issa Kone

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December 01, 2023

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The entire experience was positive the staff were very helpful and courteous and Izza was helpful and answered all of our questions We will continue to have our Outback serviced at your dealership I w More

by janedeanrogers
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Bowman, Julie Adams, Hailey Armour, Issa Kone

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November 11, 2023

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Issa is fantastic it’s nice to have a service writer that is genuinely nice and concerned and listens to you. More

by KENANREESE
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Recommend Dealer
Yes

Other Employees Tagged: Blake Henley, Issa Kone

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November 10, 2023

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Issa is top notch advisor very attentive and always going the extra mile to take care of customers More

by RADITH.BERNAL24
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Yes

Other Employees Tagged: Issa Kone

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October 28, 2023

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The staff in the service center is friendly and professional. I will continue to get service here. More

by MJDUNLOP8
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Yes

Other Employees Tagged: Jeff Bowman, Hailey Armour

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